0

So you want to build a website, but your one online course in HTML isn’t going to cut it. What do you do? The answer is Gutenberg blocks. Today we’re going to cover everything you need to know about the WordPress block editor—what it is, how to use it, and our top design tips (from people who’ve actually done it before). 

Skip To The Good Stuff

If you’re short on time, you can jump ahead to download our free cheat sheet.

What Are Gutenberg Blocks?

Gutenberg blocks are pieces of content that you can use to build a webpage. WordPress comes with default block options that are the foundation for all the pages of your site. They include elements like: 

  • Heading
  • Paragraph 
  • Image 
  • Video 
  • List 
  • Column
  • Gallery
  • File 
  • And more 

By mixing and matching these blocks, you can build custom pages for your website without any developer or coding experience. And for even more specialization, you can install plugins with advanced block options. 

Gutenberg Block Benefits

These Gutenberg block benefits make this editor a top choice for designing your website. 

  1. No design or development experience needed. This editor makes creating professional websites accessible to everyone, regardless of your skill level. 
  1. Saves time in content creation. The easy-to-use interface allows you to quickly drop elements onto a page, saving you time in design.
  1. You can see the design as you go. Because it’s a visual editor, you can see what the page looks like as you build it and adjust accordingly. 
  1. Access to reusable block templates. Have a layout you like? You can create a template and reuse those blocks over and over. 
  1. Looks good on any screen size. The Gutenberg block editor can adjust to any device, whether you’re on desktop, mobile, or tablet. 
  1. Less dependent on plugins and HTML. With Gutenberg blocks, you don’t need to rely as heavily on WordPress plugins or custom code. 
  1. Flexibility in design. The drag-and-drop elements make it simple to customize every page for flexible design options. 
  1. Developer-friendly choice. Developers can create custom Gutenberg blocks for your website’s specific needs. 
Working at a marketing agency A Step-By-Step Guide to Mastering Gutenberg Blocks

Are you ready to upgrade your website to the Gutenberg block editor? Reach out to our team for a little help.

Gutenberg Editor Tutorial

We recommend WordPress for all of our clients, and since Gutenberg is the default editor, knowing how to use it is essential. 

Gutenberg’s drag-and-drop interface makes it perfect for someone with limited technical experience. And it’s easy to use because its “what you see is what you get” (WYSIWYG) editors look similar to the final product, so you don’t have to guess what the page looks like as you’re building. 

You can also choose pre-made patterns from WordPress that help you organize the blocks in a visually appealing way, so all you have to do is customize them to your brand. Lastly, you can install plugins to get access to more advanced blocks like pop-up windows, testimonials, and more. 

New to WordPress blocks? Here’s our quick and simple Gutenberg editor tutorial. 

Step 1: Add Your Blocks

A screenshot of the WordPress Gutenberg blocks editor that shows a red square marking the plus button where you can add new blocks

When you’re creating a page using the Gutenberg editor, always start by giving it a title. Then you can begin by clicking on the + button on the right-hand side. This will open a menu where you can choose from over 50 different elements. The paragraph block is the default option, since that makes up the majority of copy on every page. 

Tower tip: want a shortcut for adding blocks? Just type “/” followed by the block name and press return. For example, you can add a heading by writing “/heading” and hitting enter. 


The most popular elements are organized into six Gutenberg block types.

Step 2: Customize Your Blocks

A screenshot of the WordPress editor that shows a red arrow pointing to the editing tools for Gutenberg blocks

Every block has its own unique editing options, and any changes you make will appear on the left-hand side instantly. That’s WYSIWYG in action. 

Let’s start with the most common block—text.  You can adjust the style using the options that float above your text or the sidebar on the right. Just like in a Word or Google doc, you can make your text bold, italic, underlined, or hyperlinked. In the sidebar, you can adjust the text and background color, or add an HTML anchor to create jump links. 

Now, let’s add an image. 

A screenshot of the WordPress Gutenberg blocks editor that shows how to add an image

You can upload a photo from your computer, or choose one from the media library. It will automatically insert at full size, but you can adjust how big you want it to display. From there, you can also crop the image, apply filters, write alt text, change the alignment, and even add a caption. 

But what if you want to add two different photos next to each other? That’s where columns come in. Just pick your column layout, add image blocks to each section, and voilà! 

A screenshot of the WordPress Gutenberg blocks editor that shows how to add a column block
A screenshot of the WordPress Gutenberg blocks editor that shows one of two photos added to a column block

But that’s not all. There are some advanced Gutenberg blocks that would be helpful to know. Let’s add a call-to-action button at the bottom of your page. To start, just type “/button” and hit enter. From there, you can fill in the button text, add your link, and adjust the size, alignment, and style. 

A screenshot of the WordPress Gutenberg blocks editor that shows two photos with a button underneath. Red squares mark where the editing tools are located for Gutenberg blocks

With text, image, column, and button blocks under your belt, you have all the tools necessary to create engaging web pages. And with the countless customization options available, you can easily craft content that’s cutting-edge and on-brand. 

Tower tip: Copy and paste entire blocks into a post, so you don’t have to insert and customize them every time. 

Step 3: Adjust The Layout

The last step in our Gutenberg editor tutorial is finalizing the details. You can easily change the order of your blocks by dragging them with the six dots, or utilizing the up and down arrows. You can also remove blocks by clicking on the three dots and selecting “delete” at the bottom of the list. Or just hit the delete key! 

A screenshot of the WordPress Gutenberg blocks editor that highlights where to move and delete blocks

There are so many ways to get creative with the Gutenberg blocks layout. Use Stack to arrange items on top of each other, and use Row to align them side-by-side. For a little more white space, just add Spacer anywhere on the page and let your content breathe. You can also use the Quote block to make text stand out. 

Tower tip: Test out all the available blocks before you start laying out your first page. This way, you know all the options available to you. 

When you’re ready to publish, look to the right-hand sidebar. There you’ll see details for the page itself. Update items like: 

  • Author
  • Featured image
  • Category
  • Tags 

And before you hit publish, always preview your work to make sure everything looks good to go. 

Gutenberg Design Tips

Now that you have a feel for the available blocks and how to add them, it’s time to dive into our top Gutenberg design tips to make building your site a breeze. 

  1. Lock blocks. For sections that you are done editing, you can lock them in place so they cannot be changed. 
  1. Create reusable block patterns. If there’s a layout you want to use throughout your site to maintain consistency, you can add it as a synced pattern. For example, you can design a call to action banner and add it to any page with the click of a button. Here’s how to do it: 
  1. Select all blocks you want to include 
  2. Click the three dots
  3. Select “Create Pattern”
  4. Give it a name and add it to your site 
  5. Reuse it on other pages*

*NOTE: any edits you make to the pattern will show up on all pages where it’s present.

  1. Utilize the “Outline” tab. In the top left corner, you will see three stacked lines. This opens a small tab that shows you the layout of your entire page. Click on each section to jump to that block in the editor. 
A screenshot of the WordPress Gutenberg blocks editor that shows the outline tab
  1. Group blocks together. Sometimes it’s easier to move and edit items as a unit. Select all relevant blocks, hit the three dots, and choose “group.” 
  1. Install plugins for advanced block options. If there’s a specific block your website needs, there are dozens of plugins out there to fill the gap. 
  1. Rely on the WordPress community to solve common problems. If you’re facing an issue with the Gutenberg block editor, you’re not alone. There is a whole community of developers that share their insights to provide solutions to users like you. 

Struggling to keep all these tips straight? Download our free Gutenberg blocks cheat sheet to use as a reference in your next web project

HubSpot offers a comprehensive platform that promises to streamline your workflows, enhance your marketing efforts, and boost overall engagement. But is it the perfect fit for your business?

Join me as we explore both the benefits and drawbacks of HubSpot, from its ease of use and powerful features to its escalating costs and limitations. We’ll delve into its pricing tiers, add-ons, and how it compares to other providers — helping you decide if HubSpot will be your marketing hero or a budget-straining villain.

The Pros Of HubSpot: Why It Could Be Your Marketing Hero

HubSpot has earned its reputation as a leader in the marketing industry. From its all-in-one capabilities to its user-friendly interface, the functionality it provides can significantly improve efficiency and drive growth. Let’s examine the key upsides of HubSpot and why it might just be the resource your organization needs.

It’s An All-In-One Platform

One of HubSpot’s most significant advantages is its versatility. It consolidates a wide range of products, allowing professionals to combine and monitor their:

  • Marketing tools
  • Sales tools
  • Service tools
  • Content tools
  • Operations tools
  • Commerce tools

The ability to manage all these pillars without needing to juggle multiple third-party solutions can be a strong incentive for those who prioritize efficiency.

It Boasts A User-Friendly Interface

Whether you’re a seasoned professional or a brand new to marketing, HubSpot’s streamlined design minimizes the learning curve and allows teams and individuals to get up and running quickly.

This ease of use is especially important for small-to-medium businesses that may not have the time and money to invest in the training needed to maintain more complex systems.

It Provides A Wealth Of Educational Resources

HubSpot Academy, their educational library, offers a plethora of courses and certifications on topics ranging from inbound marketing to sales automation.

These resources are also routinely updated, empowering companies to maximize the product’s value without having to rely on external consultants. 

It’s Highly Scalable

Various tier levels are available through HubSpot, from free accounts to advanced Enterprise plans — allowing customers to expand their services as they grow. 

A free plan provides access to their CRM, email marketing, forms, live chat, ad management, integrations, and reporting. However, there are notable drawbacks, including:

  • Limited customization (their branding can’t be removed from emails, forms, or live chats)
  • No marketing automation
  • No A/B testing
  • No advanced analytics
  • No custom sales pipelines
  • No custom dashboards
  • No phone or email support
  • Integration limits

Moving to higher-tier plans unlocks more advanced tools, and when comparing the free vs paid HubSpot options, it becomes clear there are significant benefits to upgrading.

It Offers Automation And Personalization

Automating repetitive tasks and personalizing customer interactions can lead to higher levels of engagement, better user experiences, and increased conversions. These valuable features enable organizations to create precise and targeted marketing campaigns that resonate with individual customers.

Examples of these advanced offerings from HubSpot include: 

  • Workflows
  • Lead scoring and segmentation
  • Email personalization
  • Smart content
  • Behavioral triggers
  • Multi-Channel marketing

It Has Robust Integration Capabilities

With over 1,600 integrations as of 2024, companies that use other specialized applications can still benefit from HubSpot’s central CRM. Some of the most popular connections include Gmail, WordPress, Outlook, and Facebook.

Plus, new products and connections are continuously added, ensuring the list stays current.

The Cons Of HubSpot: Why It Might Be Your Marketing Villain

While HubSpot offers a host of complementary services, it also presents its fair share of obstacles, from stacking fees to platform limitations and difficulty exiting the system. 

It Can Be Prohibitively Expensive

How much does HubSpot cost per month? Unfortunately, for those attempting to plan a marketing budget, the answer can vary greatly based on your number of contacts and required functionality.

The price of higher-tier plans, particularly at the Professional and Enterprise levels, can be exorbitant for small businesses. For example, the Marketing Hub Professional plan starts at $890 per month, while the Enterprise plan starts at $3,600 per month. 

Additionally, there are supplemental costs associated with add-ons, which may make HubSpot more expensive than it initially appears. Some of their most common upgrades include:

  • API limit increase: $500/month
  • Ads limit increase: $100/month
  • Custom SSL: $100/month
  • Dedicated IP: $300/month
  • Transactional email: $600/month

It’s A Jack Of All Trades (But Master Of None)

While HubSpot is praised for its all-in-one approach, this versatility means it also doesn’t excel in any single area to the extent that other, more specialized products do.

Here are some HubSpot alternatives to consider, based on your marketing needs:

CRM Functionality: Salesforce

For companies with complex sales processes, a service like Salesforce offers deeper customization, robust reporting, and nuanced sales automation.

Email Marketing: ActiveCampaign

Dedicated email senders like ActiveCampaign provide advanced list segmentation, more automation triggers/actions, and a sophisticated campaign builder.

Content Management: WordPress

Those that require custom web design or multifaceted content strategies would benefit from a more flexible platform like WordPress.

SEO: SEMrush

Online visibility tools like SEMrush provide detailed analytics, competitive analysis, and keyword research capabilities. 

Reporting & Analytics: Google Analytics 

The depth of insights provided by Google Analytics 4, the industry-standard software for tracking conversions and engagement, can’t be replicated in HubSpot.

It Locks You Into The HubSpot Ecosystem

The integrated nature of HubSpot can become a double-edged sword if consumers decide to leave and transition to another solution. 

Migrating data, adjusting workflows, and retraining staff can be time-consuming and costly, as opposed to the effort required to adopt a new channel-specific technology.

Is HubSpot The Right Fit For You?

Ultimately, the decision to invest in HubSpot will come down to your individual needs, budget, and long-term objectives.

If you’re a small to medium-sized business looking for a comprehensive product with numerous integrations and extensive resources, HubSpot could be a viable choice. 

However, if your organization requires advanced customization, has a complex dataset to manage, or operates on a tight budget, you may need to explore more specialized options.

Need more help deciding what marketing platform(s) to pursue? 

If you’ve ever Googled something before, you’ve probably noticed how popular brands are ranked higher on your search page. 

You may ask yourself, “Where do I start?” Or, “How can I get users to see my page on top of search results?” 

We’ll guide you through our 10-step keyword research checklist to help answer those questions and create a solid foundation for your SEO content strategy. 

What Is Organic Keyword Research & Why Is It Important?

Organic keyword research is the process of analyzing data on user search queries and determining what phrases are key to use in your content. Doing this helps enhance your site’s Search Engine Optimization (SEO), naturally boosting it higher on search results without paying a cent. 

It’s important because people are constantly searching for words or phrases to find what they’re looking for. That’s essentially your job when doing organic keyword research – to give people the information they’re looking for. 

You can also rank higher on paid search results, but for this blog, our focus is on your organic keyword strategy. 

Benefits Of Organic Keyword Research

  1. Increase Organic Traffic 

Organic keyword research will help you rank higher in the Search Engine Results Pages (SERPs) for relevant keywords. When you rank higher, you’ll likely see an increase in organic traffic to your site. 

  1. Increase Conversion Rate

After an increase in organic traffic, you’ll likely see an increase in conversion rates because your keywords will be specific to your user’s needs. They’ll find what they’re looking for on your site and will be more likely to take an action, such as purchasing your product or service. 

  1. Stay Up-To-Date With User Behavior  

After following our keyword research checklist, you’ll be able to keep up with your target audience’s current search behaviors. By analyzing keywords your users are actively searching for, you’ll gain valuable insights into your audience’s current interests or needs to create effective marketing strategies.

shutterstock 695980678 1 Keyword Research Checklist: 10 Easy Steps to Boost Your SEO

Need a simple summary of our keyword research checklist?

10-Step Keyword Research Checklist

Want to learn how to do keyword research? Follow these 10 steps to build a foundation for your SEO content strategy. 

Step #1: Brainstorm Topics Or “Seed Keywords”

To start your keyword research process, think about your business goals. You understand your business the best, so make a list of potential topics to target. 

Seed keywords are broad topics related to your business. Put together a list of words or phrases you think users will search to find your website.  

How To Start Brainstorming Seed Keywords: 

  • Use Google SERP features by typing in one of your seed keywords. You’ll see what ranks high or low based on your search term. 

You can also scroll down to the bottom of the search page to see what “People also search for…” 

Google Search Engine Results Page feature showing what people also search for when searching Olympics
  • Google Autocomplete shows you what users are searching based on the word or phrase you’re using.
Google Autocomplete showing what people might search when looking for bird feeders
  • Browse your seed keywords in an incognito window. 

We do not recommend relying on ChatGPT to give you a finalized set of keywords because it can give you misinformation. It also limits you on keyword relevance because AI can’t give you search volume. Use ChatGPT as a guide to help brainstorm ideas, and remember to fact-check answers. 

Brainstorming is the starting point – keep following our keyword research checklist to reach the finish line. 

Step #2: Understand Keyword Intent

After brainstorming topics to rank you higher on SERPs, it’s time to understand your user’s keyword intent. 

Keyword intent helps you know where your user is in their decision-making process. Determine the purpose behind your user’s search using the 4 different types of keyword intent.

  1. Informational 
  2. Navigational
  3. Commercial
  4. Transactional

You can narrow this down by further understanding the different marketing funnel stages. Are they showing awareness, consideration, conversion, loyalty, or advocacy? 

Ask yourself “Who exactly am I writing to, and why are they searching for x, y, z…?”

Understanding your user’s keyword intent helps you target keywords to meet their needs and improve your website visibility. 

Step #3: Use Long-Tail Keywords 

Long-tail keywords are specific phrases or questions targeting more unique and detailed searches. 

They have less volume and less competition because they’re more precise and less commonly searched. This makes visitors searching for these terms more likely to make conversions because they’re interested in what you have to offer. 

Once you know your user’s keyword intent, prepare a list of long-tail keywords they might search to find an answer. 

Step #4: Understand What Search Engines Are Ranking 

Google ranks websites based on relevance, authority, and volume. There are also some other ranking factors to take into consideration. 

Your keywords and phrases must be relevant to your business, but most importantly to your target audience. Focus on what the user wants, not the search engine. Use keyword intent to impress Google with relevant content. 

Use internal and external links to boost your topical authority and expertise. Have your external links going to reputable sources, and create concise content that’s easy to read. 

Focus on the search volume for keywords you want to use in your content. Knowing the volume for keywords helps you gauge the relevance and demand for your topic. 

Person looking at marketing metrics on a computer

Step #5: Take Note Of The Metrics For Each Keyword Or Phrase

Now we must measure the metrics for Google ranking factors. 

Focus On Monthly Search Volume (MSV) And Keyword Difficulty. 

MSV is the average number of searches per month. Keyword difficulty shows how competitive it is to rank for a specific keyword or phrase. 

Websites like Nike and Apple rank higher on SERPs because their brand is well-known to users and Google. Their topical authority is strong, and they most likely use keywords with high volumes and higher difficulty percentages. 

If you know your topical authority isn’t as strong as Nike’s or Apple’s, prioritize long-tail keywords. 

*General rule: choose keywords with a high volume and low difficulty. 

Step #6: Compare With Competitor Keyword Research

Find what your competitors are ranking for with competitor keyword research. Search for terms you want to use in your content and compare them with current keywords competitors are using. This will help you compete for keywords and identify keyword gaps

Step #7: Finalize Your Keyword List 

After completing steps #1-6 of our keyword research checklist, you’ll have a strong list of keywords and phrases to use in your content. 

Tips to finalize your keyword list:

  • Have 1 primary keyword with high volume and low competition.
  • Have a longer list of secondary keywords to use throughout your content.

Secondary keywords must be relevant to your primary keyword and should help you create sections within your content. They can have higher difficulty percentages since your focus is ranking for your primary keyword. 

Step #8: Incorporate Keywords Into Your Website 

Want to learn how to incorporate your list of keywords and phrases into your website? Use strategies like keyword clustering and writing for featured snippets. 

Keyword Clustering 

Cluster your keywords by grouping them together into similar categories. Your primary keyword is the main topic you want to rank for, while secondary keywords are meant to complement and enhance your primary. 

For example, if your primary keyword is “home workouts,” secondary keywords might be “cardio workouts at home” or “work out equipment for home.” You can take those keywords and organize them into clusters to build your content and rank for multiple search terms at once. 

Avoid Keyword Cannibalization 

Although keyword clustering is beneficial, you want to avoid keyword cannibalization. 

Keyword cannibalization is when multiple pages on a website target the same keywords. This confuses search engines because they won’t know which page to show in SERPs, leading to reduced rankings. To avoid this, create unique and individualized pages with separate keywords.

Write For Featured Snippets

A featured snippet is another Google SERP feature used to boost ranking. For a chance to have Google highlight your page as a featured snippet, include simple bullet points, numbered lists, short concise paragraphs, and of course, your primary keyword.

Featured snippet giving users a bulleted list for the best cat foods in 2024

Step #9: Use Free Keyword Research Tools 

Resources are available to help complete your keyword research checklist. Many of these have both free and paid plans.

Step #10: Track Your Positioning 

After publishing your website page, we recommend tracking your progress to see any changes in current marketing trends. 

Ask yourself:

  • Are your keywords still effective? 
  • Are they relevant? 
  • Are they still ranking high on SERPs?
  • Do they enable you to show up for any SERP features?

Tracking allows you to improve future SEO efforts. We recommend using Google Search Console to monitor this.

Need help using our keyword research checklist to master your SEO content strategy?


One of the phrases most often heard in advertising is “print is dead.” However, that’s not the case. Print ads are a valuable way to catch your audience’s eye by creating eye-catching artwork combined with strong copy

But in this digital age with everything web-based, can you still use print advertising to your advantage? 

To help answer this question, we’ll explain how you can use print advertising KPIs to measure your campaign’s success and gain valuable insights into your audience. 

KPIs You Can Use For Your Print Marketing Campaign

First, before you decide what KPIs to track, you need to determine what the goal of your campaign is. Your KPIs provide the measurable data you need to make informed decisions about your marketing strategy. You can’t know what to track if you don’t figure out what outcome you want to achieve. Some different goals you can have are:

  • Brand Awareness
  • Lead Generation
  • Sales
  • Brand Consideration
  • Website Traffic

Once you’ve determined your goals, then it’s time to assess which KPIs support them. Below we’ll explore common ones that are useful for measuring print campaigns.

Reach

When you decide to publish your print ad, you want to make sure the publication you’re using has a large enough circulation so you can reach as many people as possible. Another tip is to see where your ad is placed. 

Front, back, and inside covers are ideal placements as well as being located on a right-hand page. Or if you’re using brochures or rack cards as your advertising methods, you want to leave brochures in a high-traffic area where people are more likely to find and pick them up. 

Frequency

Frequency is the number of times a person is exposed to an ad or how many times the ad is repeated in a specific medium over a period of time. It’s often paired with reach since they are complementary. When you place a print ad, you want to know how many people (reach) are going to see your ad and how many times (frequency) they’ll see it. 

Cost Per Result

A print ad is a good investment when it works. Once you know what your reach and frequency are, you can do some basic math to find a rough cost per result. To do this, you take the cost of the campaign divided by the result, whether that is views, leads, or site visits. Your result depends on your campaign goal. This will give you an idea of whether the ad will be profitable or if it will just cost you money in the long run. 

Brand Recall

As a business, you want people to remember your brand when prompted. For example, if you own an Italian restaurant, you want someone to remember you when asked “Who has the best meatballs in the area?”.  

Engagement

Tracking engagement shows how many people interacted with your ad. By using tactics like QR codes or specific coupon codes, more on that below, you can see how many people were directed to your site from your print ad. 

Response & Conversion Rate

Another figure to track along with your engagement rate, is your conversion rate. This shows how many people completed their journey through the funnel and became customers based on your ad. You can track this figure using tactics like special forms for landing pages or specific phone numbers with call tracking on them. 

Tower KPI Blog 2024 image 3 min How to Use Print Advertising KPIs to Your Advantage

Ways To Track Your Print Advertising

Once you’ve decided on your goal and what KPIs to track, it’s time to select the correct tactic for your campaign. You need to think about what works best for your business. If it’s more call-based, a QR code might not work as well as phone calls. 

Special Phone Numbers

Another method to track where your leads are coming from is using a special phone number or vanity phone number in your print marketing. Everyone has heard the J.J. Wentworth commercials telling people to call “877-Cash-Now!” (Bonus points if you just sang that). That’s a vanity phone number—it contains a phrase that’s specific to your business and catches people’s attention.

Now if that doesn’t fit with your business style, you can create occasion-specific phone numbers through services like:

These companies allow you to create several temporary numbers you can use in your advertising. In particular, CallRail has phone call tracking, so you know where your leads are coming from and if your advert was successful.

QR Codes

Quick response (QR) codes are an easy way to access a website without typing a URL. They’ve become popular again in recent years since more public places have gone touch-free. 

Customers can scan a QR code in print ads using their phone’s camera to reach a specific landing page. When you create this page you’ll want to add a “noindex” tag, meaning that it won’t appear in search engine results. So the only way you can access the page is by the QR code. This gives you an accurate way to measure the effectiveness of your campaign material. 

Another way to attribute traffic from your campaign’s QR code is to direct traffic to a specific page via a URL that has UTM parameters applied to it. The five UTM parameters are source, medium, campaign, term, and content. The first three are required for tracking in Google Analytics and the last two are optional. 

Here’s an example of a URL from a campaign Strasburg Rail Road ran in June 2024 for their event “A Great Train Robbery: The Bonnie & Clyde Experience”

Tower KIP Blog 2024 image 4 min How to Use Print Advertising KPIs to Your Advantage

You can see the source (where they are running their campaign) is Penn Live, the medium is referral, which indicates what type of channel it is (referral from an ad, paid social, organic social, or cost-per-click ads). Finally, the campaign name is bonnie_clyde_june_2024.

Another benefit of using QR codes in print ads is that they generally do not expire. Once created, they can be used indefinitely unless the linked information is changed or removed.

Custom Landing Page Links

Custom landing pages are another tactic you can use in your print ads. For example, if you’re offering a free quote for work you offer, you can set up a landing page with a contact form.

Then you’ll want to add a “noindex” tag so this special landing page isn’t visible in search engines. You’ll also want to make sure it’s not added to your site navigation. That way no one can see the page unless they have the link you shared in your print ad. Doing this makes it easier to isolate traffic and only track activity from your print ad.

When it comes to creating a URL for this custom landing page, make sure you don’t create something that’s too long. You want to keep it short and easy so it looks good in the ad and is easy for users to input into their browser.

If you use Google Analytics for tracking, make sure to set up the custom landing page with a tag for the ad source (like a magazine name or brochure) so you can track your print campaign easily. This will also allow you to analyze it in GA4 alongside your other traffic sources.

Branded Hastags

A tactic that can increase your brand awareness is hashtags. Creating a branded hashtag can be an effective way to promote your business and drive conversations and can be as simple as using your company name or tagline in the hashtag. 

Hashtags can help you categorize your content so it becomes easily searchable. Including them in your ads allows you to join ongoing conversations on social media and allows your ads to be visible in those conversations.

This can lead to greater engagement, boosting your brand’s social media engagement through likes, shares, comments, and new followers.

A great example of a hashtag is Coca-Cola’s #ShareaCoke. Launched in Australia first, Coke removed the traditional Coke logo, replacing “Coca-Cola” from one side of a bottle with the phrase “Share a Coke with” followed by a person’s name. The goal was to find the personalized bottles and share them with friends. The hashtag was found on billboards and print ads as well. 

Specific Coupon Codes

Another method is to create specific codes for ads to entice people to visit your website and become customers. These codes can include the publication or ad name so you can easily track sales that result from them. 

An example of this could be if you owned a company and printed an ad in Clipper Magazine you could tell people to use code “CLIPPERMay2024” to get free shipping on your order or for a half price on a specific item. Or if you have a brick-and-mortar business, you can have someone bring in the ad, which acts as a valid in-store-only coupon. 

These codes can be customized to whatever objective you have for your campaign and you can run several at the same time. Just make sure you create custom coupons that don’t overlap with similar ones. 

Tower KPI Blog 2024 image 1 min How to Use Print Advertising KPIs to Your Advantage

Marketing Software

You can set up all the landing pages and coupons but if you don’t have a system in place, you’re spending money without getting your ROI. There are several programs that can help you with this task. 

One of the more popular tools is Google Analytics, which helps you build a complete picture of your audience while connecting key insights and traffic results. It also works with other Google products like Google Optimize. Plus, it’s a free tool, which is good from a cost standpoint. Also if you already have Google Analytics, make sure you’ve updated from Universal Analytics to GA4

Another popular tool is Semrush, which offers website traffic analysis for not only your website but for your competitor’s site as well. This can help you adjust your marketing strategy by seeing what’s worked and what hasn’t worked for the competition.

Hotjar is a similar tool to Google Analytics and Semrush in that it tracks who visits your site. However, Hotjar tries to give you the “why” behind their behavior. It allows you to visualize and map your audience’s actions while looking at recordings of their sessions. 

There are other tools on the market so do your research and see which one will work best for your business. 

Looking to improve your print advertising KPIs? Our content specialists can create authentic content that resonates with your audience.  

They say a picture is worth a thousand words, but did you know a video is worth 1.8 million? That’s over 3,000 pages of text for just one minute of video. Visual content packs a punch and can elevate your brand by combining the impact of words with striking graphics. For a successful internet marketing strategy, you can’t forget about visual content marketing. 

What is Visual Content Marketing? 

Visual content marketing is when you use visuals such as videos, images, graphics, and other multimedia pieces in your content mix. Visual content helps explain concepts that would be difficult to understand with just text. Think about how you can provide value and tell your brand’s story through unique visual opportunities. 

Why is Visual Content Important? 

To grasp the importance of visual content, you need to understand how humans process visual stimuli. 

We are visual creatures.

visual content marketing hands typing Why You Should Have a Visual Content Marketing Strategy

A study at MIT found that it takes only 13 milliseconds for our brains to identify a photo. Images also have a greater emotional impact than words, so they affect people’s behavior and memory. 

One thing is clear: there’s power in visuals.

The Benefits of Visual Content 

There are many benefits of visual content. However, that doesn’t devalue the importance of writing. Blogs and other text-based content help you rank for keywords and appear in search engine results pages (SERPs). But when combined with visuals, this elevates your marketing strategy in several ways. 

Boosts SEO

Google prioritizes websites with engaging visuals. By including these in your content mix, it helps you rank better on SERPs. When optimized for SEO, visuals also increase your visibility in image and video searches. 

Increases Engagement

Visual content is extremely shareable on social media. This gives you lots of opportunities to increase brand awareness and reach by driving traffic back to your website. 

Keeps People on Your Site

People prefer interactive and visual content. It grabs their attention, increases readability, and helps guide them through your site. Adding visuals improves the user experience and reduces your bounce rate. Videos are especially good at encouraging people to stay on your website longer and explore further.  

Triggers a Desired Action

One of the strengths of visuals is that they can impact your audience’s emotions. This gives your content the power to shape your reader’s mood and impact their actions. 

Establishes Yourself as an Expert

Use your content as a way to show your expertise and authority on a subject. Whether that’s visual case studies, white papers, ebooks, how-to guides, or more,  you can signal your expertise by providing high-quality information to your audience. 

7 Types of Visual Content (Pros and Cons) 

Visual content comes in all shapes and sizes, but here we’ll talk about some of the most common examples, and their pros and cons. 

1. Video

Video makes up the majority of internet traffic, and 91% of users said they want to see more online videos from brands. As short-form video is on the rise, it’s a great option to add to your visual content strategy. You can use videos for your business in many ways. Create a homepage video, product demonstration, client testimonial, animation, and more. 

Venture Lititz animated video

Pros: 

Cons: 

  • Time consuming and costly 
  • Hard to update once published 
  • Can be less accessible than other content 

2. Infographics

Infographics are a great addition to your content mix. They use data visualization to simplify complex ideas and make information easy to comprehend. Plus, they’re extremely shareable! 

Malvern Behavioral Health infographic on social anxiety in young adults. Includes 4 ways to overcome social anxiety and a photo of a woman looking sad.

Malvern Behavioral Health infographic 

Pros: 

  • Easy to understand and retain information  
  • Shareable 
  • Showcases your expertise 
  • Eye-catching 

Cons: 

  • Time consuming to create 
  • Often lack focus 
  • If the design isn’t good, they can be overwhelming for a reader

3. Gifs and Memes

Gifs and memes are a fun, casual way to add humor to your marketing content. You can use these to earn your audience’s trust and relate to them. Don’t just use them for the sake of adopting a trend. Always have a strategy behind it. 

Meme with two photo of leaves: one that's healthy and one that's patchy. Text above the two images says, "Waiting for that summer glow-up like..."

Root and Vessel meme 

Pros: 

  • Good way to stay relevant 
  • Do well on social 
  • Relate to your audience 
  • Can customize them for your brand 

Cons: 

  • Not right for every brand 
  • Potential copyright issues if you don’t customize them
  • Often have a short lifespan 

4. Printable Asset

Printable pieces can be anything from posters and flyers to checklists and brochures. As with most types of visual content, design is key to their success. Always keep these assets on-brand, with a clear call to action. 

Post with a blue background and a border of Easter eggs and tulips. A logo with Markets at Shrewsbury

Markets at Shrewsbury poster 

Pros: 

  • Targeted and hyperlocal 
  • Can raise awareness quickly 
  • Easy to produce 
  • Good for simple messages 

Cons: 

  • Printing costs
  • Need a good design to be effective 
  • Location restrictions
  • Hard to edit once printed 

5. Downloadables

Website downloads are a convenient way for your customers to get information on a subject. As a brand, it allows you to go more in-depth on a topic and continue the conversation offline. Popular types of downloadables include product guides, white papers, and ebooks. These can be free or gated. 

Audit Preparation Checklist with a blue header.

Centri Consulting Downloadable Checklist 

Pros: 

  • Lead to more engaged sessions on your site
  • Can assert yourself as an authority on a topic
  • Gated content is good for lead generation 
  • Ungated content builds trust with your audience 
  • More cost-effective than physically printing something 

Cons: 

  • Gated content may deter some people 
  • Your audience may not understand the value of the product
  • Ungated content means you can’t gather lead information 

Tips for Using Visuals in Your Marketing Strategy 

Developing a visual content strategy is key to success. Here are a few tips on how to optimize your visual content efforts to see long-term results. 

Optimize for Each Platform

When creating visual content, always keep in mind where the piece is going. Design for the platform where you are going to share it. For example, always reduce image sizes on your website so you don’t impact site speed. 

Repurpose Content

To incorporate visual content into your marketing strategy, you don’t have to come up with something brand new. Consider turning a high-performing blog into an infographic to share on social media. Or turn a web page into a short video. 

Be Strategic

As with any marketing initiative, you need to develop a strategy. In order to reach the right people on the right platforms, ask yourself: Where is my audience? What information do they want from me? What questions do they have that I can answer? These questions will be the foundation of your visual content strategy.  

Use High-Quality Images and Videos

Using low-quality images may actually hurt your brand’s reputation online. For companies that don’t have access to photography, stock images are a good place to start. However, keep in mind that stock images reportedly perform the worst out of all visuals.

Balance Text and Images

Everything works best in moderation. Know when to use text and when to use visual elements to enhance your message. When creating visuals, make them bite-sized and easy to consume so they complement the story you’re telling. 

Make Visuals Easy to Share

Create everything with an audience-first mindset. What does your audience want out of your content and what would make them share it? This will help expand your content’s reach. Make things easy to share by adding share buttons on your site or email. 

Stay On-Brand

The best way to stay consistent with your branding is by creating a visual content marketing style guide. This is especially important when people begin sharing your content on different platforms. That way, your brand is always front and center. 

Include a Clear CTA

Content is only as good as the action your audience takes because of it. Whether you’re creating a video, downloadable ebook, infographic, or beyond, always include a clear call to action. 

Need help creating visuals for your business? Take a look at some of our past projects to see visual content in action!

Imagine this: you’re working on a campaign and have two ad versions. Both have targeted copy, engaging headlines, and eye-catching images but both have different call to actions (CTAs). Both actions serve your objective but you’re unsure which would resonate with your audience more, so what do you do? 

This is where you can use split testing to help answer that question. After we answer what is split testing, we’ll explore how split testing works and how you can use it to your advantage in your internet marketing strategy. 

What is Split Testing?

Split testing is a method of comparing two versions of a marketing asset to see which one performs better. It diverts your traffic equally to each asset so you get an accurate sampling. This can be a disadvantage since you need an audience big enough to get accurate results and the traffic to support it. 

When you’re testing elements, it’s best practice to only change one element, such as different headlines, layouts, or copy length, while keeping the rest the same. This allows you to see what specific change performs well and which doesn’t.

What is A/B Testing?

When you do a split test, you need to use an A/B test. A/B testing is a similar tactic in that you’re seeing which element performs better. Some of the elements you can test are headlines, call to actions (CTAs), images, text copy, and landing pages/web pages.

One of the biggest differences is with A/B testing you’re not always splitting your audience exactly 50/50. When you use any type of testing, you’re seeing which elements work best with your audience. Like split testing, it’s best to limit your changes so you can isolate what elements work best.

To run a successful split test, you need to have A/B testing. But to run an A/B test, you don’t need to always have split testing.

What Can You Split Test?

One of the best features of split testing is that it isn’t limited to just one area. You can use split tests across your digital marketing tactics and use the results to create or adjust your strategy. Learning what factors you can split test can help you design a more effective experiment.

Content Marketing

Considered a long-term marketing strategy, content marketing focuses on building trust and relationships with your audience through quality, and relevant, content. It can take the form of blog writing, script writing for videos or radio ads, and webpage content.

Marketers need to have patience when using content marketing because, for example, it can take online web pages 4-6 months before they start ranking in Google search results. So to make sure your content is in a position to succeed in search engines, marketers can split test: 

  • CTAs
  • Text length
  • Image-heavy copy vs. text-heavy copy
  • Headlines
  • Message intent 
  • Webpage layout

Split testing reveals valuable insights into your target audience’s preferences and behaviors. This knowledge empowers you to craft content that truly speaks to their needs and desires.

Social Media Marketing

With the rise of social media usage among people, social media marketing has become a favorite tool of marketers. It’s a great way for companies to reach their target audience and drive traffic to their websites. 

Social media marketing includes posts, captions for images or videos, and targeted ads. Different elements you can test are:

  • CTAs
  • Text length
  • Post content
  • Headlines 
  • Post time
  • Background sounds
  • Message intent
  • Link destination 
  • Images 

By taking your results, you can help build a social media campaign that resonates with your audience and that they engage with. 

Email Marketing

A form of direct marketing, email marketing has been around since the beginning of email. When done correctly, it can build relationships with your audience, increase brand awareness, and promote your business.

One of the toughest parts about email marketing is you need what you’re sending to stand out because people get so many emails in a day. You need to hook them immediately so they want to open your email and not automatically delete it. 

When you’re crafting your email, you can test:

  • Subject lines
  • Templates
  • Audience segments
  • Send times
  • Personalization vs. general messaging
  • CTAs
  • Text length
  • Image-heavy copy vs. text-heavy copy

Testing different elements allows you to pinpoint the variations that will get your audience to click on and open. This translates to higher engagement rates, conversions, and overall campaign success.

SEO Marketing

Search Engine Optimization (SEO) marketing’s goal is to improve a website’s visibility in search engines, such as Google, by gaining qualified traffic. With Google users searching for information/products each day, search engines are one of the biggest traffic generators for websites. 

SEO plays a key role in improving your ranking positions since better rankings mean more traffic, which can bring more brand awareness. To improve these rankings SEO marketers use several tactics including metadata and ads. Areas they can test are:

  • Keywords
  • URLs
  • Landing pages
  • Schema markup
  • Linking strategies
  • Title tags/meta descriptions
  • Page loading speed
  • Mobile responsiveness

Split testing is a continuous process, like SEO, so by consistently testing and optimizing your website, you adapt to your audience’s preferences and maximize your long-term impact.

PPC Marketing

Pay-per-click (PPC) marketing is a type of online marketing where advertisers pay each time a user clicks on one of their ads. Typically PPC marketing is through search engines, such as Google Ads, and marketers bid on keywords. However, PPC marketing is evolving and starting to look like paid social marketing.  

With that change, PPC ads can also include social media platforms, such as Facebook and Instagram. Elements you can test are:

  • CTAs
  • Headlines
  • Text length
  • Keywords
  • Text intent
  • Landing pages
  • Visuals
  • Dayparting
  • Ad objectives

Using split testing on PPC ads helps you gain a higher return on your investment or ROI. This means you’ll be spending your marketing budget on ads that you know will work and meet your goals.

How Do You Design Effective Split Tests?

To get accurate results in your testing, you need to set up an accurate test.

1. Define Goals & Target Audience

First, you need to determine what your goals are and what you want to achieve.  Knowing that gives your test structure and a direction to go in. 

Make sure your audience is equally split or as close to an even split as you can get it. This allows you to create a fair and unbiased split test.  

2. Select What to Test

As noted above, there are many different elements that you can test. However, to get the best results, you should only test one element at a time so you need to determine what’s the most important. Is it your CTA? Or do you want to see if a longer text piece captures more attention than a shorter one?

3. Create Variations

Once you’ve decided what element to test, now you need your variations. Make sure you’re creating clear differences for your team to compare. Otherwise, your test won’t yield any useful results.

When you’re creating your variations, you can create two for an A/B test or you can create more to do an A/B/C/D, or multivariate, test. Just remember to only change that one element across all variations and keep everything else the same. 

4. Set Up the Test

Now that you’ve determined your goals and what elements to change, it’s time to design your test. First, you need to determine how long you want to run your test. It needs to be long enough that you can collect sufficient data but not too long that it starts to skew the results. It’s a best practice to run a test for two weeks but you can add more time if you aren’t seeing results.

There are several tools you can use to help you set up your test and collect data. Some of them are HotJar (free), HubSpot (free), and Optimizely (paid). Research each one and see which options would work best for what results you want to gain. 

5. Analyze Your Results

Once you get your results in, it’s time to see what happened. Did one CTA perform better than the other? Or did changing when a campaign was launched make a difference? This is where you can use your analytics to track the key metrics related to your goals. 

Once you look over all your data, then you can reexamine your marketing strategy and implement what you’ve found. 

Two people sit at a desk and point at a tablet. The desk is covered in papers.

What are the Benefits of Split Testing for Me?

The obvious answer is to see which option resonates with your audience better, which is important. However, there are a few more subtle benefits you’ll get from split testing. 

Once you find out which option is best, you’ll be able to reduce your bounce rates. For example, you test copy length and discover that your audience responds better to shorter copy with more images. Moving forward, you can tailor your copy to meet your audience’s preference.

Another related benefit to reducing your bounce rates is you can increase your engagement rate. By being able to capture your target audience from the beginning, you’ll keep them on your site longer. This increases the chance they interact with your content more, whether it’s more blogs or other landing pages on your website. 

You can also use split testing to try a new marketing strategy before you launch it. You can see what works and identify any risks. Since this is just a test, you’ll have time to make any changes to your strategy and fix any issues you find before a launch date.

Once your launch occurs, you can use the split testing results in your reporting to show why these changes are necessary and how they can benefit your business. Having data to support your reasoning strengthens your argument and gives examples of why the changes are beneficial. This is especially helpful when you have an important launch and want to reach the maximum percentage of your target audience. 

You’ve learned what split testing is—now it’s time to contact our team today to integrate it into your marketing strategy.

Planning a website redesign and launch can be overwhelming, especially if you haven’t had the experience of planning one in the past. In this blog, we’ll provide a website launch checklist you can use to get a better understanding of what the journey ahead will look like.

How Long Does A Website Redesign Take?

Every website redesign project is unique and involves many moving parts from start to finish. There’s no telling what obstacles or unforeseen circumstances will emerge during the process. However, typically a website launch timeline will consist of 6 main stages:

  • Planning and discovery (2-10 weeks)
  • Content and SEO (5-15 weeks)
  • UI/UX design (4-12 weeks)
  • Developing and coding (6-15 weeks)
  • Testing and review (2-7 weeks)
  • Official launch (1 day-3 weeks)

Remember, the timing of these stages will vary depending on your goals for the project and the scale of work required to reach them. Another component that will influence your website launch timeline is the number of stakeholders involved in the redesign process. For example, if every service team’s lead needs to review each piece of the project, it will take longer to finalize.

Pre-Website Launch Checklist

A lot of hard work goes into a website before it can be pushed live, and it can’t all be completed by one person. A successful website launch depends on the work of skilled individuals who all have a different role to play.

In the following sections, we’ll break down some of the main steps and roles that should be included in your pre-website launch checklist.

Web development stage of a website redesign project.

Website Relaunch Developers & Web Designers Checklist

The first part of a website relaunch checklist is dedicated to developers and web designers. These individuals will work to ensure the site functions smoothly on the back end as well as the front.

1. Check site speed.

Not only does a faster page load speed provide users with a better experience, but it also is an important Google ranking factor. Faster loading times mean higher rankings for your site in search engine result pages. Therefore, it’s important to check your site’s speed before launching to make sure it’s loading at a quick rate.

2. Create a custom 404 page.

404 error warnings are shown when a server can’t find what was requested by the user. This could be from typing the wrong URL into the search bar or clicking on a dead link. Setting up custom 404 pages for your site ensures visitors are made aware of the error, but don’t have to see the generic warning message.

3. Check your site’s compatibility on different devices and web browsers.

Before launching your site, take the time to see what each page looks like on different devices and when searched in different browsers. Doing this will help you identify and fix areas that could negatively impact user experience like text and buttons being too small or content falling off the page.

4. Validate code and CSS.

Validating code and CSS ensures each page on your site looks and functions the way it should. Before launching, developers can check for things like syntax errors, typos, missing tags, and other issues to confirm the site is compatible with all browsers, accessible for all devices, and complies with web standards.

5. Check that your site serves HTTPS.

Hypertext transfer protocol secure (or HTTPS), is used to keep information sent from a device to a website private. Once it’s set up visitors will know their sensitive information like IP addresses or credit card numbers won’t be accessed by unauthorized individuals.

6. Ensure your site complies with privacy laws.

It’s no secret that visitors are more likely to trust your site when they know you follow privacy laws. There are different privacy laws around the world such as General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).

7. Review third-party tools and integrations.

Before launching, review all your third-party tools and remove any integrations that aren’t necessary or fix any that aren’t working properly. Doing this will improve UX, boost site speed, and lead to better search engine rankings.

SEO specialist checking Google Analytics.

Website Relaunch SEO Checklist

Next in our website launch checklist, we’ll introduce SEO specialists. These individuals work to keep your site relevant and showing up in search results for users to see.

1. Check for possible indexation and crawling issues.

Search engines collect data by crawling your site and then store it through a process called indexing. This affects what results appear when a user searches for something online. SEO specialists can identify indexing issues and manage crawler traffic before a site is launched, making it easier for search engines to identify and display your content.

2. Make sure URLs & redirects are search engine friendly.

We talked about 404 errors earlier, and one of the ways these can occur is if a link is broken. Before launching, all old site pages should be redirected to the new ones. Creating permanent redirects (known as 301s) will automatically send users to the new pages if they accidentally visit the old URL.

3. Install Google Analytics.

Analytics software, like Google Analytics, allows you to retrieve valuable insight into what your users are doing on your site. It’s important to set up analytic tools before your site goes live because you’ll want to begin gathering data from the moment you launch. If your old site had analytics set up, verify that they are still working properly with the new site.

4. Use keyword mapping.

Keywords will play an essential role in the performance of your site. Keyword mapping is an SEO strategy that helps assign target keywords to specific pages on your site. With the help of an SEO specialist, these keywords can assist in performing goals, driving traffic, and improving search rankings.

5. Optimize meta tags, titles, descriptions, and content.

As we mentioned above, your site needs keywords to gain visibility. Optimizing meta tags, titles, descriptions, and site content will help search engines index your page efficiently. Each page on your site should have a unique title and description in addition to the keywords SEO specialists provide.

6. Use schema to mark up content.

Schema is what tells search engines what your data means and helps represent it in a more user-friendly way. Using special microdata language, SEO specialists can tell search engines more about the content on your site and control how it appears in search results.

7. Check UX.

User experience (UX) is how a visitor interacts with your site. Having a good UX depends on a variety of factors. You want to make sure your site is easy to navigate and accessible to everyone, regardless of possible impairments or technological limitations. Adding alt text to images, captions to videos, and choosing the typography and font size are only a few of the ways you can improve your site’s UX.

Content marketing specialist editing website content.

Website Relaunch Content Checklist

The last few steps of our website launch checklist belong to content marketing specialists. These individuals take care of all the content that will be seen by users when they visit your site.

1. Make sure content adds value.

The content on your site should be valuable to any user who visits. This means not focusing purely on self-promotion, but also including expert advice, actionable takeaways, and resourceful information. There are many distractions online and offering valuable content is one of the best ways to keep users engaged and coming back to your site.

2. Proofread content.

It may seem obvious, but grammar errors happen more often than we realize, and while everyone makes mistakes, there’s no doubt that these errors will hurt a brand’s credibility. Proofreading content is a way to show visitors that you care about your brand’s image and their user experience.

3. Use proper formatting.

Proper formatting is an essential part of any content specialist’s writing and publishing process. Using SEO content writing techniques like headlines, lists, and high-quality images improves readability and makes your site more visually appealing.

4. Ensure content is factual.

As we mentioned before, your content needs to be valuable to your readers. In the same respect, it needs to be factual. If search engines find your content to be fake or misleading they won’t display it on result pages. Additionally, if a user notices misinformation on your site, they are less likely to return.

5. Keep content style concise.

Your content style will speak to who your brand is and how you should be perceived by others. Keeping the tone and voice in your writing consistent will make you stand out among competitors. Every piece of content, from blogs to videos to downloadable files, should reflect your brand’s message and personality.

Remember, this website launch checklist is only the beginning, many more pieces contribute to a successful site launch, fortunately, you can get help from digital marketing experts to ensure your site turns out exactly how you envisioned.

Interested in a website redesign for your company? Take a look at some of our website projects and see what we can do.

Encouraging brands to embrace digital marketing opened the doors for new opportunities and success, however, it also brought along a new set of challenges, one of those being a constant flood of marketing industry jargon.

In this blog, we will help you cut through the clutter and provide basic digital marketing terms you should focus on when building a strategy that will help you and your business succeed.

What is Digital Marketing – And Why Should You Care?

Marketing is everywhere, but when people think of it, they often think of billboards, magazines, television commercials, and even ads on the radio.

These are what we refer to as traditional marketing techniques. However, like most things, as the world has evolved, marketing has too.

Digital marketing is the promotion of brands to connect with potential customers using the Internet or other forms of digital communication.

According to the Pew Research Center, three in ten U.S. adults claim they are “almost constantly” online. This explains why businesses are choosing to focus on digital marketing rather than traditional techniques. Using the Internet allows businesses to reach more customers in a shorter amount of time and with less effort. In addition, digital marketing is known to be more cost-effective.

a woman types on her laptop, the screen showing charts and graphs

Digital Marketing Key Terms

For brands to get the most out of digital marketing services they need to have a basic understanding of digital marketing terminology and the ability to differentiate these terms with buzzwords.

Buzzwords are words or phrases that are trending during a certain period. These words, or jargon, won’t have the same effectiveness as those that experienced marketers use and know.

Below, we’ve broken down some important digital marketing terms to start with as you build your knowledge.

Organic

When it comes to digital marketing terminology, you should know the three primary terms marketers will often use when they are discussing how to drive traffic (a term we will cover below) and gain leads. The first term is organic.

If someone finds your site on a search engine without clicking on an advertisement or other type of promotional content, it is considered organic traffic.

This is a natural way of spreading brand awareness and generating leads. For example, sending out email newsletters, publishing monthly blog posts and social media posts (not advertisements), or other pieces of content that don’t require a set budget.

Paid

The second way to drive traffic and gain leads is through paid marketing techniques. These include advertisements or campaigns that require a daily or lifetime budget. For instance, running monthly social media advertisements on LinkedIn.

Typically, businesses will find that paid campaigns perform better than posting organically. This is often because platforms will allow you to use detailed targeting. However, having a balance of both paid and organic marketing is beneficial since you’re likely to reach more people overall.

Referral

If a user finds your site without organically searching or clicking on a paid ad, it’s known as referral traffic. When someone visits a hyperlink from a social network or website and ends up on your site, search engines can recognize this as a referral visit.

Many businesses will also use UTM codes to track exactly where these users are coming from. Doing this allows you to see which social networks or sites are bringing in the most traffic.

Traffic

As promised above, the next digital marketing term everyone in the industry should be aware of is “traffic”. Simply put, traffic refers to the number of users who have visited your website or social media profiles.

This metric is crucial for every brand, but especially those who are trying to increase brand awareness. It’s important for marketers to not only see that traffic is coming through but also to locate where users are coming from.

For example, in Google Analytics, you’re able to identify if a user came to your site organically (in a search engine) or through a paid ad. Determining this will help you build a marketing strategy that is aligned with your overall goals.

Session

As we mentioned previously, you can track the traffic for your site in Google Analytics, but to do that you need to understand another key digital marketing term known as sessions.

Every time a user visits your site, they start a session, and after 30 minutes of inactivity, the session ends. This means if someone is on your site for even a second, they are counted as a session. In the same respect, if a user leaves your site and comes back a few hours later or the next day, it’s counted as a new session.

However, most businesses don’t simply want to know if people are visiting their site, but also how long they’re staying. This is where engaged sessions come into play. When a user stays on your site for more than 10 seconds, completes a conversion (we’ll discuss more about this below), or has at least 2 pageviews, it’s considered an engaged session.

While sessions alone can be helpful, engaged sessions are arguably more important because they show businesses that users are absorbing information on their site and therefore becoming one step closer to becoming leads or customers.

Lead

The primary goal of any company or business is to gain customers and increase revenue. Marketers can assist them in this by creating strategies to bring in new leads. A lead is any user that shows interest in a brand, product, or service.

Depending on the company itself, the quality of leads may vary, however, for the most part, a qualified lead refers to someone who fills out a contact form, requests a quote, signs up for a trial, or takes any other action that pushes them closer to becoming a customer.

Conversions

We’ve mentioned the term conversions a few times, which is appropriate because, in many ways, these are some of the most valuable metrics in digital marketing. When creating a marketing strategy, marketers will break down a number of actions they want users to take.

Conversions can vary in importance, what the business is trying to achieve will greatly impact what types of conversions digital marketers decide to set up.

This could be viewing a landing page, clicking a contact button, or downloading a file, a conversion happens whenever a user completes a desired action.

Call to Action (CTA)

A digital marketing term you’ll hear frequently is a call to action or CTA. This refers to the next step a marketer wants the audience to take to push them further through the sales funnel.

Usually appearing at the end of a content, ad, or email, a good CTA will be clear and concise. Often CTAs will include a direct link for a user to click on.

Whether it leads to a contact form, product page, or another resource, the goal of a CTA is to keep the reader engaged and interested in a service or product.

A/B Testing

Also known as “split testing”, A/B testing is a digital marketing term that describes the process of comparing two variables to determine which performs better.

For example, if you are experimenting with email headlines and want to see what is more effective, you can send out two emails that have the same copy, and list but contain different headlines.

Based on how each performs, you can determine which headline is stronger. This is a technique digital marketers use in several areas to improve conversion rates and optimize their content.

Key Performance Indicator (KPI)

Commonly referred to as KPIs, key performance indicators, are how marketers measure their progress against an objective.

There are two types of indicators to be aware of when creating goals: lagging and leading. Lagging indicators assess the current state of business performance while leading indicators work to predict future success.

It’s important to take into account both types because while lagging indicators aren’t helpful with making ongoing adjustments, they can help you shape your goals which should be based on leading indicators.

two people type on their laptops at a table. the table top is covered in pieces of paper and sticky notes

Tactical Digital Marketing Terms

Now that we’ve covered some of the basic digital marketing terms, it’s time to dive into the specifics.

Generally speaking, 4 main types of services go hand-in-hand with digital marketing. In the following sections, we’ll explain what these are and what terms are specific to the work they do.

Basic SEO Terms to Know

Search engine optimization, or SEO, refers to the process of improving a website to increase its visibility in search engines, like Google or Microsoft Bing. The main goal of SEO is to increase traffic and attract users who will become leads, customers, or an audience that continues to come back.

Title Tag– The name of a specific web page. These will appear at the top of a web browser or in search engine results.

Search Engine Results Page (SERP)– The page of results users see when they type a word, phrase, or query into a search engine.

Meta Description– Tied to a specific page, these are used to describe web pages and encourage users to click on links in the SERP.

Keyword– A word or phrase a user types into a search engine to find what they are looking for. Using keywords in titles, headings, and body of texts will help improve a page’s ranking.

Ranking Factors– The criteria applied by search engines when evaluating web pages to decide where each page should fall on the SERPs.

Events– A metric that records a specific user interaction or occurrence on a website, for example clicking a button, submitting a form, downloading a file, and more.

Conversion Rate– Measures the number of users who converted (taken action) as a percentage of the total number of users who visited a site. This can be calculated by the total number of conversions divided by the total number of clicks.

Basic Content Marketing Terms to Know

Content marketing involves the creation and distribution of valuable and relevant online material that is intended to promote a brand as well as spark interest in its products or services. These materials include a wide variety of content pieces from blogs to whitepapers.

Buyer Persona– A detailed description of a business’s ideal customer, outlining their customer’s desires, pain points, demographics, etc.

Bounce Rate– The percentage of users who enter a website and leave rather than continuing to browse pages within the same site.

Landing Page– Any page on a website where traffic is sent to prompt a specific action or result.

Copywriting– The process of creating content for web pages, blogs, or social media posts to convert users.

Customer Journey– An outline of the different steps users will take to become qualified leads, customers, or clients.

Sessions Per User– The average number of sessions each user engages on a specific site or application. This can be calculated by dividing a site’s session count by its user count.

Basic Email Marketing Terms to Know

Email marketing helps you reach potential customers, increase brand awareness, build customer loyalty, and promote other marketing efforts. The messages in emails can include valuable content, updates, coupons, or exclusive offers.

Email Automation– An email marketing strategy that sends specific messages according to certain triggers or scheduled times.

Dynamic Content– Email content that changes based on a user’s data, preferences, and behaviors to show them specific messaging.

List Segmentation– A process of breaking down email lists into smaller segments to create personalized messages.

Email Deliverability– The ability to successfully deliver emails to users’ inboxes.

Drip Campaign– A series of automated messages or emails sent to leads regularly and over a scheduled period.

Open Rate– The number of email recipients who opened an email.

Click Rate– The percentage of people who opened an email and clicked on a link or ad within the email. This can be calculated by dividing the number of emails clicked by the number of emails sent.

Click-To-Open Rate– The percentage of people who opened an email and then clicked a link within that email. This can be calculated by dividing unique email opens by unique email clicks and then multiplying by 100.

Basic Social Media Marketing Terms to Know

Social media marketing is the use of social media platforms to interact with customers to build brands, increase sales, and drive website traffic. Social media can be shared organically and can be used for paid advertising.

Impressions– The number of times content has been shown on the feeds of social media users.

Engagement Rate– A metric that shows how much interaction a social media post or ad campaign earns from users. This can be calculated by dividing the total engagement by total followers and then multiplying by 100%.

Conversion Rate– The percentage of users who follow through a social media post or ad’s call to action.

Cost Per Click (CPC)– A metric that determines how much advertisers pay for social ads based on the number of clicks the ad receives. This can be calculated by dividing the advertising cost by the number of clicks generated by the advertisement.

Click-Through Rate (CTR)– The number of clicks an ad receives divided by the number of times an ad is shown.

a laptop is open on a table next to a row of cacti in cute pots along a windowsill

Staying educated about basic digital marketing terminology is beneficial for businesses because it gives them the ability to not only understand what other competitors are doing online but also the chance to create a marketing strategy that will put them ahead of their competition.

With this knowledge, you have the opportunity to build relationships with like-minded people who can help tell your brand’s story and achieve your goals.

Interested in learning more about digital marketing? Browse our case studies to see some of our recent marketing projects.

This blog was originally published on March 30, 2021, and updated on November 1, 2023.

Writing a good headline is like being a well-trained chef plating a dish.

You can choose a presentation that’s purposeful and practical if you know your audience wants comfort food. But you also need to know when your audience wants a fancier garnish and presentation. (And alternatively, make sure you’re not delivering them a meal tossed in a greasy paper bag instead.)

At Tower, our Content Team writes a variety of marketing copy daily and we lean into a lot of tried and proven tactics. Keep reading to learn about our favorite headline writing techniques and some practical ways to strengthen your own copy.

What Makes A Good Headline?

While there’s no golden rule for every situation, there are some general guidelines you can use to gauge your headline:

  • Does it convey a clear message?
  • Does it put the reader first?
  • Does it entice the person on the other end to read it?
  • Does it use easy-to-follow, jargon-free language?
  • Does it feel easy to skim?

If you can check all of those off, you’ve likely crafted a strong headline. However, if one or two remain uncrossed, you need to do some more brainstorming.

The Principles of Headline Writing

As you’re getting started, here are some principles to keep handy and ensure you have a good foundation for your headlines.

A content marketer works on her headline writing techniques.

Take The Time To Research Your Audience

Don’t assume you know them. Even if you’re familiar with them, you may uncover some surprising insights from taking the time to research.

Look at reviews, online forums, social groups, and anywhere else your target audience is spending time. See how they’re talking about issues your product or service solves. Pay attention to what pain points they bring up and the way they naturally talk about them.

Make Sure Not To Skip These Questions

Take a moment to jot down your answers to the following:

  • What emotional response do I want/need to trigger?
  • How do I want to connect with the reader in this?
  • How can I speak to their struggle or pain point?
  • Is there an element of surprise I can use?

Proof Read & Edit Your Headlines

Both are equally important, and yes there’s a difference between proofing and editing. Look at your headline in context with all the other content and ensure it’s grammatically correct, but also logical in its strategy.

Get An Outside Perspective

Oftentimes the most difficult part of the review is to take off the lens of your company and put on the lens of your audience. However, if you don’t do this, you may accidentally cater to the wrong group. 

You should make sure you’re speaking like your audience, in order to speak to them. By reviewing from their lens you may notice internal jargon or phrases that need dropping.

6 Writing Techniques To Write Attention-Grabbing Headlines

1. Pick & Use The Right Headline Formula

There are plenty of advanced headline formulas you can find out there to test. Here are some of the basic tried and true ones to consider:

  • Question Statement: Position your headline as a question to entice your reader to find the answer in the content below.
  • Command Statement: Create a bold and punchy headline that grabs attention by attaching it to a strong action.
  • Social Proof: Let others talk for your brand and tease that out in your headline to intrigue your audience.
  • News Or Informative: Share information that’s interesting enough on its own and use that to pull in readers.
  • Direct Method: State the idea clearly when your readers need to know the practical purpose from the start.
  • Indirect Method: Present an idea creatively without spelling it out in a way that’s simple or boring.
Why headlines work-headline preferences

2. Lean Into The Right Mix Of Words

Ultimately, the words in your headline are under far more scrutiny than anything else. Your reader is judging the headline to see if they want to continue on or not.

Make sure you have the right mix of words to move them to read more. Avoid jargon and cliches. Stick to concrete words and ditch the vague ones that are hard to visualize (like optimize, leverage, or utilize to name a few of B2B’s favorite crutch words).

You should also lean into finding the right blend of word types detailed below.

For real-time feedback on how you’re using these words try using this nifty headline tool from CoSchedule.

3. Use Headline Psychology

If you want to brush up your knowledge here, this is a great read on using psychology in your writing. It has more detail on the concepts we reference too, along with visual examples.

Below are some of our psychology tactics to try and keep handy in your list of headline writing techniques.

4. Let User Intent & Behavior Drive Your Choices

Especially if you’re writing copy online, headline optimization is a must. Look at Google Trends or any SEO tools you have access to and determine what users are searching. 

Pay attention to see if any seasonal patterns or common trends are happening in search. This can be helpful insight even for headlines going on physical marketing materials. 

If you’re writing digital copy, make sure you optimize your headlines as well with relevant keywords, to ensure your content performs better in search engines.

5. Write ‘Visually’ & Consider Character Limitations

Think about the way your headline looks, not just what it’s saying. Does it lose its strength if it breaks into two lines instead of displaying on one line? Does punctuation enhance its presentation or detract?

Additionally,  consider what you’re writing copy for. If your headline is being displayed in an ad platform, write to fit the character count. 

Here are two helpful resources if you’re working on social media ads or PPC ads in particular.

6. A/B Test When You Can 

The perfect headline isn’t going to be the first one you write. And sometimes, it may not be the final one you write either!

Always A/B test different types of headlines when you can to see what works better to engage your audience. If you’re writing for your website, social, or PPC ads, A/B testing is easy. However, even if you’re doing traditional mail-out materials, you can always split them up with different headlines.

Just make sure you’re only changing the headlines and nothing else. Otherwise, it’s hard to isolate if it’s the headlines or a different element that performed better.

Watch Out For The Pitfalls Of Writing Headlines

Don’t Sacrifice Clear For Clever

If you focus too much on being creative or humorous, it sacrifices the clarity of what you’re trying to say. But being straightforward can also be boring if you have the chance to be creative. A good headline leans into the direction its readers would prefer or enjoy.

Don’t Create Something Inauthentic

To save time, or maybe even break out of the box, you may feel the impulse to use one of the many “headline generator” tools online or an AI writing assistant. They are a good starting point for brainstorming, but sometimes the results can seem a little “off.”

They often spit out outputs that may not hit the right tone or simply read generically (something likely to make your audience yawn). Use them for ideas, but take the time to polish those outputs and play with ways to make them shine.

Don’t Embrace Click-Bait Tactics

By now, we’ve all clicked on something that had a tempting title but didn’t deliver in the content. A sensational title may grab attention, however, you’ll sacrifice the trust of your audience and taint the reputation of your brand. It’s hard to get trust back — so we recommend you never embrace this tactic.

Enjoying the advice in this blog? Subscribe to our podcast or start a conversation with our team for more helpful marketing insights!

This blog was originally published on June 28, 2017. It was updated on July 19, 2023.