0

Wondering if WordPress is worth the hype? 

With our first-hand experience working across 500+ websites, we can confidently say there are benefits of WordPress that are still unmatched by other platforms. (And we’ve been making sites since 1997.) To us, it’s like the Apple of smartphones. The Microsoft of software. The Amazon of online shopping.

That said, the goal here is to help you figure out if WordPress is right for you.

So in this blog we’ll share:

  • The top 7 reasons so many professionals recommend it.
  • How it compares against other options like Wix, Squarespace, etc.
  • Common FAQs we hear about WordPress.
  • Criteria you can use to judge if it’s a good fit for you.

Why Use WordPress?

The short version of the history of WordPress is that it started as a simple tool for blogging in 2003. Since then, it’s grown into a robust tool and is one of the most well-recognized CMS platforms. WordPress is currently used by 43.7% of all websites, according to 2024 research from Web Technology Surveys. (And they update that report daily.)

A visual showing the top 6 most used content management systems in 2024 with stats.

Let’s look at the key reasons so many professionals recommend it as the platform of choice for websites. 

1. It’s Easy To Modify

WordPress is like getting a set of Legos®. You can build whatever you want, whether that’s a simple building or a more complex city. And you can accomplish either using WordPress themes. 
There are both free and paid themes to choose from in various styles. It’s also easy to migrate to a different theme if you like having that flexibility available.

If you have access to a developer, WordPress offers a lot of customizations too. Within themes, you can change the underlying code or add complex functionality. This is notable because many other popular CMS tools (Squarespace, Wix, etc.) limit your ability to customize themes in this way.

2. It’s Easy To Integrate

Another one of the top reasons to use WordPress is that it plays nicely with almost everything. Because it’s such a popular platform, there are many integrations and plugins (which are software components you can add to your site to increase functionality) for almost anything you can think of.

There are lots of WordPress SEO plugins to do anything ranging from fundamentals to more complex tasks, all helping your website do better in search. (And you can do technical SEO work in the back end of your site, which is a big win with WordPress — not all CMS options support that.) There are also WordPress integrations for eCommerce to make selling online easier.

3. It’s Easy With Hosting

Unlike some of the other leading CMS tools, you’re not locked into one ecosystem when it comes to hosting. With WordPress, you have the flexibility to shop around to find hosting support that fits your needs and budget. Many hosts also offer a one-click WordPress installation option, making it simple to set up or transfer between providers.

4. It’s Easy For Developers

While developers like doing custom WordPress development work for several reasons, the primary one is that it has a well-documented codebase. It’s also built on PHP, which is a popular programming language.

Additionally, WordPress is an open-source software. This means that developers can access and modify the code to achieve advanced functionality where it’s needed. And, having so many plugin options can also save time and help them skip inefficient, complex development work.

You’ve got a vision. We’ve got the expertise. Let’s build a great site together.

5. It’s Easy For Updates

The WordPress dashboard is extremely user-friendly. You get more out of this CMS when you work with a developer to set it up, but the biggest pro is that you can easily update your site without needing to code.

At Tower, we set up WordPress sites with the Gutenberg Editor so that you can drag, drop, and go. This tool gives you the ability to easily create new pages or make edits with no coding necessary.

An example of Gutenberg Editor in WordPress between the back end editor and the front end.
What Gutenberg looks like when you’re making changes (left) vs. how it looks on your website (right).

6. It’s Easy For Partners

Every website is an investment that needs to serve you well. If you want a CMS that can grow alongside you, WordPress is a strong choice.


Troubleshooting functionality is a lot easier because of the open-source code and the volume of community resources. Plus, because of its popularity lots of professionals have experience working in it. 
This is a plus if you’re partnering with an agency or bringing on new talent to improve the website. Having a system all stakeholders are familiar with will help you avoid the costly and frustrating learning curve of niche or proprietary platforms.

7. It’s Easy To Price

WordPress cost is akin to a choose-your-own-adventure story. The software itself is free to download and use. Then from there, you’re responsible for paying for:

  • Hosting
  • Domain name
  • Themes/plugins (if you used paid options instead of free ones)

If you want a package that bundles features together, you can also choose a WordPress plan ranging from $4-$45+ depending on what you need.

Compared to competing systems, WordPress gives you a lot more flexibility and control over price. Because you can shop hosting providers and other features, you can ensure you’re only paying for what you need instead of being locked into one pricing ecosystem.

03 PennB Case Image 01 1 Why Use WordPress: Advice To Consider First Before You Pick A CMS

Explore What’s Possible In WordPress

Pennian Bank needed a website that made it easy for users to gather valuable information. But they also needed a site that was easy for their team to update without needing to know code or require a developer…

What Are The Benefits Of WordPress Over Other Platforms?

Still wondering why use WordPress over other platforms? Here are some comparisons with other top CMS tools that can help you decide which is the best fit for you.

Common FAQs About WordPress

WordPress is free to download. You are responsible for the cost of hosting, your domain name, and any paid plugins or themes. (Although there are free plugins and themes to choose from.) And if you are looking for a convenient bundling of support, WordPress offers tiers from $4-$45+.

Should You Use WordPress?

While we are fans of the unlimited potential a WordPress site has, we also understand there are reasons it may or may not make sense for a business. Here are some helpful questions you can use to determine what’s right for you:

  • Do I need a site with complex functionality?
  • Would I like to be able to do a lot of customization to my site?
  • Am I planning to scale the business or the website in the future?
  • Do I have the budget to hire a developer/and or designer to customize the site?
  • Are SEO and online marketing important to me?
  • Do I need to integrate my website with other platforms? (Email marketing, eCommerce software, etc.)


If you’re answering yes to a lot of these, then WordPress could be a comfortable solution for your new website.

Have more questions about using WordPress?

Exploring your options for a content management system (CMS) and stuck between Wix vs WordPress? Here’s everything you need to know to pick which is the best fit for your business.

WordPress Features At A Glance

WordPress is an open-source content management system that’s used by 43% of businesses and individuals on the web. It’s a popular choice as it allows people to create and manage their websites without needing extensive coding knowledge.

That said, if you have coding experience or access to a developer, it’s also a powerful tool as there is a lot of customization you can do with it. (More on that to come.) 

WordPress features include:

  • Themes to choose from with a variety of artistic styles
  • Security features like DDoS, WAF, 2FA, and more
  • Flexible hosting options
  • Simple-to-use interfaces for publishing content and creating new pages
  • Custom content types
  • Access to a huge WordPress plugin ecosystem to support a variety of tasks (eCommerce, SEO, security, spam filtering, etc.)
  • An active developer community with lots of rich resources
service image SEO 1 Wix vs WordPress: Which Is Best For Your Business?

Need To Get An Answer Quickly?

Wix Features At A Glance

Wix is another content management system that’s become popular over the years. Its original founders were frustrated with how difficult building a site was in the mid-2000s. So they had the idea to create a platform that’d make it easy to create a website without coding or design skills.

Wix features include:

  • Access to 800+ designed templates for various subject matters
  • A simple drag-and-drop editor for content
  • Starter SEO tools to optimize your site
  • eCommerce functionality
  • Code development platform
  • An app market for third-party integrations
  • Options for automation, custom forms, and a built-in CRM

Wix vs WordPress: Which Is Better?

Ease Of Everyday Use: WordPress

The WordPress user experience is top-quality, if you have access to developer support to set up your site. However, if built with the Gutenberg editor, it’s easy for anyone to make site changes without requiring code. There are also 60K+ plugins to choose from to boost the functionality of your website. Plus, you’ve got endless options of free and paid themes to pick from.

Ease Of Everyday Use: Wix

When it comes to the WIX user experience, it’s designed with a beginner in mind. The drag-and-drop interface lets you customize elements intuitively. It also offers plenty of pre-designed templates to choose from

Winner: Both*

Wix is the perfect solution if you’re a small business or just need to have a presence online. It doesn’t require extensive coding knowledge, and it’s easy to get started on. But if you’ve got plans to scale your business over time, it’s not a long-term solution.

WordPress is ideal if you want a CMS that can grow and evolve alongside your business. It offers a lot more customization, better performance for digital marketing, and robust eCommerce capabilities. And if your developer sets it up using Gutenberg in the back end, editing your site can be as easy as using Wix.

Customization: WordPress

With this CMS, what you want is what you can get. WordPress, with the help of a knowledgeable dev team, can deliver a site that’s unique to you. Plus, you can shop around your hosting and work with a partner that best fits your needs and budget.

Customization: Wix

Wix offers some opportunities to tailor a site to fit your brand. Once you pick your theme, you will be able to make some key design adjustments to it. However, there are a lot more limitations in place, so you won’t be able to modify it as much as a WordPress site.

Winner For Customization: WordPress

shutterstock 1688525080 Wix vs WordPress: Which Is Best For Your Business?

Like the idea of a custom site where you’re in control? Our developers can build the site you want and make it easy for you to manage, no coding needed.

Pricing: WordPress

WordPress has fewer upfront costs and ongoing hosting and domain fees to consider. If you need advanced functionality like custom domains, extra space, or eCommerce capabilities, you can choose from plans ranging from $4 to $45+ a month.

Pricing: Wix

Wix offers straightforward plan pricing so you can pick what fits your needs and budget. Because of this, it will have higher costs up front.

Winner For Pricing: WordPress

SEO And Internet Marketing: WordPress

SEO and ongoing content generation are key in helping increase your site’s visibility online. WordPress has all the tools you need now and tomorrow to be successful and keep up with internet marketing trends.

SEO And Internet Marketing: Wix

Wix offers some tools to help you cover some SEO basics that will help your site’s performance in search. But you won’t be able to implement more critical technical SEO tactics, which could ultimately hinder your potential online.

Winner For SEO: WordPress

Security And Site Maintenance: WordPress

With WordPress, you’re ultimately accountable to keep up with security. However, you have more control in doing so, which is a benefit if you have the right resources in place to manage your site.

Security And Site Maintenance: Wix

Wix assumes a lot of the responsibility in keeping your site safe. They automatically make updates and changes, but the tradeoff is that it’s out of your hands. You’re relying on them keeping everything up to date and patching vulnerabilities.

Winner For Security: Both*

Both approach security differently, so there isn’t a clear winner. It’s all about which approach better serves you and the resources you have in house.

 If you have the know-how to manage your site, WordPress will give you better control. But if you don’t have the resources in-house, then Wix will ensure you stay safe without requiring more work from your team.

Final Verdict: Is Wix or WordPress Better for Your Business?

The main difference between Wix and WordPress for businesses lies in their ease of use, customization, pricing, and SEO capabilities.

  • Ease of Use: Wix is user-friendly with drag-and-drop functionality, ideal for beginners. WordPress, especially with the Gutenberg editor, allows more customization but may require developer support for setup.
  • Customization: WordPress offers extensive customization options with over 60,000 plugins and flexible hosting. Wix limits template customization and requires hosting within its ecosystem.
  • Pricing: WordPress has flexible pricing, allowing users to choose hosting options, while Wix has all-inclusive plans with less flexibility.
  • SEO and Marketing: WordPress provides powerful SEO tools and control over technical SEO, suitable for long-term growth. Wix has basic SEO tools but limits technical SEO features.

Overall Verdict: WordPress is the better long-term choice for scalability, customization, and SEO, while Wix is a quick, accessible option for small business needs and beginners

Still on the fence about Wix vs WordPress? We’re here to help you learn more and find the CMS that’s right for you.

Deciding between Pinterest or Facebook advertising can be a daunting task. You’re limited on time. You’ve got a limited budget. And maybe this is your first time doing social ads and the pressure is on trying to figure out the right social platform to focus on.

Working in an agency, I encounter plenty of clients struggling to determine which platform will help them get the most out of their marketing budget. (You’re not alone, it’s hard!) And the reality is that this is probably only one of many responsibilities you’re juggling.

So I’ve made this guide to give you the background you need to pick and get started. It’ll also provide real-world examples from the work Tower does, so you can see what businesses on both platforms are experiencing.

Short On Time?

Skip ahead to our Pinterest ads vs Facebook ads cheat sheet to compare!

Pinterest Demographics vs Facebook Demographics

Below we’ll touch on how users engage on each platform (because the intent is different) as well as some fast facts about user demographics.

Pinterest Users

How are they using the platform?
The behavior of its community mimics those using search engines. People browse Pinterest for ideas, information inspiration, and products. They do this using unbranded keywords and long-tail search phrases. There is a social aspect (users can follow other users, leave comments, and interact with others) but that’s a secondary focus.

Fast facts: who are they?

  • According to Pinterest user data, in the US they reach:
    • 46% of adults ages 18-24
    • 40% of adults ages 25-34
    • 39% of adults ages 35-44%
  • Their global audience skews 70% female and 30% male.
  • Gen Z is their fastest-growing audience, making up 42% of the platform.
  • Pinterest reaches about 40% of households that have an annual income of $150K or more.

An Example From Our Own Clients’ Advertising

Across different ad accounts we’re running, our team sees users ages 18-65 on Pinterest. We generally see a trend of the largest concentration of users being ages 25-44 and 55-64. We also do see more female users. Below are examples of two different ad accounts targeting different interests.

Client A: Pinterest Demographics

Pinterest Demographics Pinterest Ads vs Facebook Ads: Which Will Give You A Better ROI?

Client B: Pinterest Demographics

Pinterest Demographics B Pinterest Ads vs Facebook Ads: Which Will Give You A Better ROI?

Facebook Users

How are they using the platform?

Users’ primary goal is social connection. Unique content is the currency that people use on Facebook to connect with friends, family, local businesses, and community groups. Some of the top activities according to 2024 research include messaging others, interacting/sharing posts, keeping up with current events, and researching brands. 

Fast facts: who are they?

  • Pew research on Facebook shows that 7 in 10 (or 68%) of U.S. adults use it.
  • More women generally use Facebook, about 76%.
  • 3 out of 10 Americans are getting their news from it.
  • Oberlo’s research found that the majority of users fall between 18-44 years of age.

An Example From Our Own Clients’ Advertising

At Tower, our results for clients vary widely because many of them fall into different industries and serve vastly different target areas. That said, we often see a wide range of users on Facebook because it’s still such a popular platform. Below are two examples of different industries. 

The first represents a product that was targeting anyone ages 25-65. The second shows a client we were working with who was going after older, high-net-income individuals. These give you an idea of just how many users you can reach.


Client A: Facebook Demographics

Facebook Demographics A Pinterest Ads vs Facebook Ads: Which Will Give You A Better ROI?

Client B: Facebook Demographics

Facebook Demographics B Pinterest Ads vs Facebook Ads: Which Will Give You A Better ROI?

Pinterest Ad vs Facebook Ad Formats

Pinterest Ad Types

Let’s start by looking at campaign objectives. On Pinterest, you can choose from:

  • Brand awareness
  • Video views
  • Consideration
  • Conversions
  • Catalog sales

If you’re new to understanding these, Pinterest has a great guide to them here. The ad objective you choose will dictate what kind of ad formats you can run. (For example, shopping pins require a catalog sales objective.)

Next, let’s look at the ad types you can run on Pinterest:

  • Standard image ads – feature 1 photo
  • Carousel ads – features 2 to 5 photos
  • Standard/max width video ads – 4 seconds to 15 minutes
  • Shopping ads – 1 image at a time
  • Collection ads – 1 image above 3 smaller ones on mobile
  • Idea ads – videos, images, lists, and custom text in a pin
  • Showcase ads – multiple cards with up to 3 features
  • Quiz ads – multiple choice style

If you want to find information about sizing, character limits, and other specs, visit Pinterest’s ad-type resource here.

Facebook Ad Types

Now let’s look at the Facebook campaign objectives you can choose from:

  • Brand awareness
  • Traffic
  • Engagement
  • Leads
  • App promotion
  • Sales

Please note that Meta recently updated this list to simplify it. If you’re familiar with their prior ad objectives, I’d recommend reviewing this detailed breakdown of Facebook ad objectives.

  • Single image ads – features 1 photo
  • Carousel ads – features 2+ photos or videos
  • Video adslength requirements vary by placement
  • Collection ads – show a video or image with product images underneath
  • Flexible creative – upload up to 10 images/videos and let the delivery system create ads

For more specs on different ad types, visit Facebook’s ad resource here.

Let’s Talk About Ad Costs

To understand which platform is more costly, marketers will look at ‘cost per result.’ This is calculated with the following formula:

total budget spent ÷ key result* = cost per result

*Key results can be clicks, video views, impressions conversion, etc. depending on the type of campaign you’re running.

Determining this across all your digital ad platforms can help you strategize how much money you need to allocate. Plus, it can help you understand how efficiently your advertising spend is working.

In our experience running social ads, both Pinterest and Facebook offer relatively cheap opportunities for online advertising compared to other digital channels. While we can’t tell you exactly what your ad costs will be, we can give you an idea of some averages for the platforms.

Pinterest Ads vs Facebook Ads Cost Comparison

PinterestFacebook
Cost Per Impression (per 1000)$1.50$7.19
Cost Per Click$0.10$0.83
Cost Per Conversion (Lead Gen)$2.00*$7 – $50*

*cost per conversion varies widely based on industry, product, or service, and the typical length of your sales cycle.

Managing Your Costs: Bidding For Ad Placements

It’s key to note that bidding strategies will further affect your costs on Pinterest or Facebook. Each platform uses a bidding process to determine which ad wins and shows to users.

On Facebook, their bidding process determines a winner based on your bid, ad relevance, and estimated action results. Having the highest budget doesn’t guarantee you win, but having a competitive bid and good quality ad creative and headlines can.

On Pinterest, their bidding process works similarly, choosing the best ad for that placement based on the likelihood the user will take action. They also like to see that your creative and landing page are good quality, along with a competitive bidding price.


With both platforms, you can set a bid cap specifying what you’ll pay up to. Or you can use their automatic bidding systems, in which the platforms will aim to get you the most results at the lowest possible cost while staying within your total budget.

If you’re new to social advertising, we recommend starting with automatic bidding so you can first learn what a competitive bid is. If you start by setting bid caps too low without understanding what’s competitive for reaching your audience, your ads will be hindered in their performance from the start.

Need help getting social ads started? See how we can save you time and run cost-effective campaigns that maximize your budget and your results.

Performance Metrics: What Does Each Platform Deliver?

The answer to whether one platform is delivering better than the other comes down to what you value. The best way to answer this is to start by running a campaign on each platform with the same budget. Then, measure their performance against each other by looking at these shared KPIs:

  • Cost per click (CPC)
  • Cost per result (CPR)
  • Click-through rate (CTR)
  • Impressions


For a specific breakdown of averages for these metrics between Pinterest and Facebook, skip down to our cheat sheet below.

Use them to analyze the strengths and weaknesses of each platform. But don’t stop there. 

Once you’re running ads, make sure you also consider the full context of what your campaigns are doing by using a tool like Google Analytics 4 (GA4).

Look At Indirect Results Too

Dark social is a real marketing pain point that’s not talked about enough. You may realize that since starting Pinterest ads, your direct traffic in Google Analytics has increased. Or you may be seeing more users find you in organic searches after running a Facebook ad campaign.

The way users interact with paid social media isn’t linear. It’s often complex, as our social ads catch them while they’re doing something else on the platform. Even if we pique their interest, those who don’t convert directly from the ad are likely hitting other channels afterward.

At Tower, we recommend using the Google Analytics 4 attribution path report to better understand how users are directly and indirectly converting. The latter is key because we often see social ads play in that space, especially depending on what your industry and sales cycle involve.

An Example of Direct vs Indirect Results

AD 4nXdSZO3z6HRTdzR12HhecML0peOkO4pHKrnCACqNth1VSCTBSU7ekg8hQzNWLz6eoZpHtf i8qbueQNGLv0Bxn1gl3EJNYTLn3UiEKaDX7QqWT 1SC68Vq3CK6F Pinterest Ads vs Facebook Ads: Which Will Give You A Better ROI?

AD 4nXelJWEgrhAzRR A4YajO5 JzL4FSy GL fFhN ORvD36EnV hlMshWI60FqPBKegHTuzK6Ozmu6LKF6evWN66 Pinterest Ads vs Facebook Ads: Which Will Give You A Better ROI?
AD 4nXfymjhYrjBtDBIwW3Ux7cxmTscGCtYgVn40dw1FdrE2ifqqBar3hIsdscsBnsggPdiHrYXxSx4byV61K8H0s819vw7yO8oa90ozEN9sB V Pinterest Ads vs Facebook Ads: Which Will Give You A Better ROI?

Above, we pulled examples of two different users who converted on our client’s website and requested a quote. The first one shows a direct conversion attributed to paid social. Interestingly, that user interacted with our paid social ads 5 times before directly converting. And, it took them 24 days to do so.

The second user however wasn’t a direct conversion and needed more time. They interacted with multiple channels including organic search, organic social, paid social, etc. While paid social wasn’t the direct point of their conversion, it did play a role in earning it.

Pinterest Ads vs Facebook Ads Cheat Sheet

Ultimately, there’s no one answer as to which platform is better for you. If you’re stuck picking between Pinterest and Facebook we recommend:

  • Studying which platform your target audience is using (do some digging on the platform to see if they’re active)
  • Splitting your budget and running an A/B test between the platforms
  • Running your campaign(s) for at least 14 days (because the first 7 days are the learning period for social ads)
  • Assessing both direct and indirect performance KPIs of your ads in GA4
SocialMedia CalloutImage Pinterest Ads vs Facebook Ads: Which Will Give You A Better ROI?

Writing a good headline is like being a well-trained chef plating a dish.

You can choose a presentation that’s purposeful and practical if you know your audience wants comfort food. But you also need to know when your audience wants a fancier garnish and presentation. (And alternatively, make sure you’re not delivering them a meal tossed in a greasy paper bag instead.)

At Tower, our Content Team writes a variety of marketing copy daily and we lean into a lot of tried and proven tactics. Keep reading to learn about our favorite headline writing techniques and some practical ways to strengthen your own copy.

What Makes A Good Headline?

While there’s no golden rule for every situation, there are some general guidelines you can use to gauge your headline:

  • Does it convey a clear message?
  • Does it put the reader first?
  • Does it entice the person on the other end to read it?
  • Does it use easy-to-follow, jargon-free language?
  • Does it feel easy to skim?

If you can check all of those off, you’ve likely crafted a strong headline. However, if one or two remain uncrossed, you need to do some more brainstorming.

The Principles of Headline Writing

As you’re getting started, here are some principles to keep handy and ensure you have a good foundation for your headlines.

A content marketer works on her headline writing techniques.

Take The Time To Research Your Audience

Don’t assume you know them. Even if you’re familiar with them, you may uncover some surprising insights from taking the time to research.

Look at reviews, online forums, social groups, and anywhere else your target audience is spending time. See how they’re talking about issues your product or service solves. Pay attention to what pain points they bring up and the way they naturally talk about them.

Make Sure Not To Skip These Questions

Take a moment to jot down your answers to the following:

  • What emotional response do I want/need to trigger?
  • How do I want to connect with the reader in this?
  • How can I speak to their struggle or pain point?
  • Is there an element of surprise I can use?

Proof Read & Edit Your Headlines

Both are equally important, and yes there’s a difference between proofing and editing. Look at your headline in context with all the other content and ensure it’s grammatically correct, but also logical in its strategy.

Get An Outside Perspective

Oftentimes the most difficult part of the review is to take off the lens of your company and put on the lens of your audience. However, if you don’t do this, you may accidentally cater to the wrong group. 

You should make sure you’re speaking like your audience, in order to speak to them. By reviewing from their lens you may notice internal jargon or phrases that need dropping.

6 Writing Techniques To Write Attention-Grabbing Headlines

1. Pick & Use The Right Headline Formula

There are plenty of advanced headline formulas you can find out there to test. Here are some of the basic tried and true ones to consider:

  • Question Statement: Position your headline as a question to entice your reader to find the answer in the content below.
  • Command Statement: Create a bold and punchy headline that grabs attention by attaching it to a strong action.
  • Social Proof: Let others talk for your brand and tease that out in your headline to intrigue your audience.
  • News Or Informative: Share information that’s interesting enough on its own and use that to pull in readers.
  • Direct Method: State the idea clearly when your readers need to know the practical purpose from the start.
  • Indirect Method: Present an idea creatively without spelling it out in a way that’s simple or boring.
Why headlines work-headline preferences

2. Lean Into The Right Mix Of Words

Ultimately, the words in your headline are under far more scrutiny than anything else. Your reader is judging the headline to see if they want to continue on or not.

Make sure you have the right mix of words to move them to read more. Avoid jargon and cliches. Stick to concrete words and ditch the vague ones that are hard to visualize (like optimize, leverage, or utilize to name a few of B2B’s favorite crutch words).

You should also lean into finding the right blend of word types detailed below.

For real-time feedback on how you’re using these words try using this nifty headline tool from CoSchedule.

3. Use Headline Psychology

If you want to brush up your knowledge here, this is a great read on using psychology in your writing. It has more detail on the concepts we reference too, along with visual examples.

Below are some of our psychology tactics to try and keep handy in your list of headline writing techniques.

4. Let User Intent & Behavior Drive Your Choices

Especially if you’re writing copy online, headline optimization is a must. Look at Google Trends or any SEO tools you have access to and determine what users are searching. 

Pay attention to see if any seasonal patterns or common trends are happening in search. This can be helpful insight even for headlines going on physical marketing materials. 

If you’re writing digital copy, make sure you optimize your headlines as well with relevant keywords, to ensure your content performs better in search engines.

5. Write ‘Visually’ & Consider Character Limitations

Think about the way your headline looks, not just what it’s saying. Does it lose its strength if it breaks into two lines instead of displaying on one line? Does punctuation enhance its presentation or detract?

Additionally,  consider what you’re writing copy for. If your headline is being displayed in an ad platform, write to fit the character count. 

Here are two helpful resources if you’re working on social media ads or PPC ads in particular.

6. A/B Test When You Can 

The perfect headline isn’t going to be the first one you write. And sometimes, it may not be the final one you write either!

Always A/B test different types of headlines when you can to see what works better to engage your audience. If you’re writing for your website, social, or PPC ads, A/B testing is easy. However, even if you’re doing traditional mail-out materials, you can always split them up with different headlines.

Just make sure you’re only changing the headlines and nothing else. Otherwise, it’s hard to isolate if it’s the headlines or a different element that performed better.

Watch Out For The Pitfalls Of Writing Headlines

Don’t Sacrifice Clear For Clever

If you focus too much on being creative or humorous, it sacrifices the clarity of what you’re trying to say. But being straightforward can also be boring if you have the chance to be creative. A good headline leans into the direction its readers would prefer or enjoy.

Don’t Create Something Inauthentic

To save time, or maybe even break out of the box, you may feel the impulse to use one of the many “headline generator” tools online or an AI writing assistant. They are a good starting point for brainstorming, but sometimes the results can seem a little “off.”

They often spit out outputs that may not hit the right tone or simply read generically (something likely to make your audience yawn). Use them for ideas, but take the time to polish those outputs and play with ways to make them shine.

Don’t Embrace Click-Bait Tactics

By now, we’ve all clicked on something that had a tempting title but didn’t deliver in the content. A sensational title may grab attention, however, you’ll sacrifice the trust of your audience and taint the reputation of your brand. It’s hard to get trust back — so we recommend you never embrace this tactic.

Enjoying the advice in this blog? Subscribe to our podcast or start a conversation with our team for more helpful marketing insights!

This blog was originally published on June 28, 2017. It was updated on July 19, 2023.

Being a digital content professional is way more than just being good with words. If you’re working with one, they’re not just bringing you strong writing. They’re also bringing copywriting psychology into the mix.

At Tower, our team focuses on content marketing to create pieces that support your customer’s journey. But we also step into the role of copywriting, which requires a robust set of skills that often go unnoticed when executed correctly.

Below, we’ll look at what copywriting really means. Plus, I’ll break down seven psychological principles our team has found key in helping our clients create persuasive copywriting that accomplishes their marketing goals.

Copywriting vs. Content Marketing

Simply put, the difference between the two comes down to their objectives.

Content marketing is about your strategy. What does your target audience need and what format do they want to consume it in? It’s about informing and helping your audience through different touchpoints.

Copywriting is where writing psychology comes into play. What tactics can be used in the final piece to persuade and inspire the next step? It’s about getting someone to take action.

While some argue that these are separate practices that sometimes require separate people to execute, I’d make a case that a skilled content professional should be able to switch between both. 

For example, a blog should be developed strategically and shared in an appealing way to inform. (That’s the content marketing component.) But it’s also not a successful piece for your business if there’s no clear and compelling next step. (That’s the copywriting component.)

7 Copywriting Psychology Tactics & Examples

While there are plenty of discoveries we’re still making about ourselves, there are also some foundational psychological triggers we’ve established that work well in marketing. Below we’ll look at the top 7 psychological principles you should keep in mind to help make your copywriting more effective.

1. Social Proof (Informational Social Influence)

As humans, we are easily influenced by what others do. We also have the desire to make the right choice when we’re experiencing something unknown. Social proof is a psychological occurrence where a person looks to other people and follows their actions when facing an unfamiliar situation.

How Social Proof Originated

This term was penned in the ’80s by Robert Cialdini, an American psychologist,  who wrote the book Influence. This book looked at six key ways humans can be persuaded, and the idea of social proof was one of those tactics. 

He was inspired by lots of research examples, including a study that Stanley Milgram, Leonard Bickman, and Lawrence Berkowitz conducted in the ‘60s. 

To explain it simply, they had a single person staring up at the sky and most passersby ignored him. But when they had five people staring, more people stopped and looked up. And when they had 15 people looking up, you can imagine what happened — even more folks joined in than previously.

Ways It Plays Out In Marketing

You can leverage this in your copy in a few different ways. Some marketing social proof examples in action include: 

  • Including influencers & endorsements.
  • Incorporating customer reviews/testimonials.
  • Featuring certifications from trusted organizations in your content.
An example of a facebook post where a company is sharing a customer review as social proof of its service.
An organic Facebook post showing a social proof example in copy.

2. Marketing Scarcity Principle

One way to summarize this is the idea of “FOMO” a.k.a. “fear of missing out.” We naturally want what we don’t have, and when we feel like something is limited, we elevate its value.

One warning to go along with using this tactic is to make sure you use it wisely and tactfully. Be sure that you’re not being dishonest with it, as that’s something your target audience can (and likely will) pick up on. If people sense or feel that you’re trying to manipulate them, it’ll hurt your brand equity.

How Marketing Scarcity Principle Originated

The origins of the marketing scarcity principle are a bit more nebulous. Some attribute it again to Cialdini, however, the principle of scarcity has been a long-standing theory in economics since Lionel Robbins introduced and defined it

It’s safer to say that Cialdini saw how that economic principle could tie in with a psychological application. 

Ways It Plays Out In Marketing

Some ways you’ve likely encountered this principle in copy include:

  • Limited-time offers.
  • Limited stock indicators/messaging.
  • Low-stock banners or markers.
  • Countdown timers or flash sale banners.
An example of a social advertisment using marketing scarcity in its call to action.
An example of how to use marketing scarcity principle in ad copywriting.

3. Endowment Effect & Loss Aversion

The endowment effect is the idea that we tend to overestimate the value of something we own compared to how we would value it if we didn’t own it. And around it, the ideas of loss aversion and ownership tend to feed into this psychological tendency.

As humans, we tend to prefer avoiding loss and are much more in favor of gaining something. Some studies have pointed out that we lean toward avoiding loss even in scenarios where what we gain is of equal value. (And we’re not losing value in terms of the tradeoff.)

The main takeaway from this — interjecting the endowment effect and loss aversion is a great way to motivate someone to respond to your marketing with action. 

How Endowment Effect  Originated

Similar to the scarcity principle, the endowment effect principle, in conjunction with loss aversion, stemmed from the study of behavioral economics and eventually was adopted in psychological studies. And while it’s been in play as long as humans have been around, it became popularized by a study performed by Daniel Kahneman, Jack Knetsch, and Richard Thaler.

Ways It Plays Out In Marketing

This tactic can hold weight in how you approach copywriting. To leverage it:

  • Use “negative” framing and help your audience consider what they lose from not taking action. (As opposed to the “positive” of what they gain.)
  • Give your audience ownership in what they’re getting, either through customization or the steps they take to acquire what you’re offering.
  • Consider specific phrasing like “don’t miss” or “free” to trigger your audience.
A Facebook ad uses copy that shows the endowment effect in use.
A Facebook ad example showing the endowment effect in use.

4. Storytelling

In this age where binge-watching is a pastime we’ve all likely enjoyed, it’s no secret that people like stories. But the reason is much deeper than just their entertainment value. Stories are a framework that helps us connect and relate to other people or concepts, especially when we’re encountering something new.

An interesting NPR article on storytelling summarizes the science to show that the act of listening or reading a story involves a lot more of our brain than processing straight data or statistics. (It elicits the process of mirroring, putting us in sync with the storyteller.)  Even reading a story increases brain activity in the areas we use for deciphering and imagining. 

Plus, stories are more memorable and we’re more likely to repeat them. This means they can better reinforce a new idea and even change our perspectives and attitudes.

How Storytelling Originated

Stories are as old as we are, but one of the first recorded stories that are recognized by historians is The Epic of Gilgamesh and Homer’s The Iliad. Over time inventions like written languages, the printing press, motion pictures, and the internet have diversified how we tell stories and also made them easier to share.

Ways It Plays Out In Marketing

There’s absolutely a time and a place for listing out benefits. But if you can weave them into a story, there’s a chance it will help your marketing message stick better and persuade. Whether you’re working on B2B or B2C copy try:

  • Telling stories and weaving narratives in landing page copy.
  • Using video anecdotes.
  • Encouraging user-submitted stories on social media.
  • Using customer testimonials to tell a story.

Pro tip: to make your story even stronger try having it follow a clear arch or using the Zeigarnik Effect.

5. Autonomy Bias

At the heart of our actions, humans have a natural desire to want to be in charge of making our own choices freely. We like having a sense of power and control over our future. So this bias can look like us exercising our will over how, why, where, or what we do.

When you can pivot your copywriting to speak to this and even give your audience a sense of control in how they interact with it, the better.

How Autonomy Bias Originated

While it’s a principle as old as time, this term itself became popularized in psychology when Richard Ryan and Edward Deci developed the self-determination theory of motivation. Their work in psychology showed that reinforcing actions with rewards wasn’t the only way to motivate people. Their research was highly esteemed as a big development in psychology at the time as it brought these new and different theories to the table.

Ways It Plays Out In Marketing

In looking at how to use this tactic in copywriting, here are some suggestions to start:

  • Speak directly to your audience and frame the message of them being in control.
  • Use self-guided interactive elements.
  • Create a self-stepped form.
A custom door design gallery lets you select drawings in line with your vision to submit and get quotes on.
A site landing page leans into autonomy bias, putting users in control of picking and choosing the designs they want.

6. Information Gap Theory

Simply explained, the information gap theory is the idea that if someone is uncertain they will put in work between what they know and what they need to learn to make a decision. Gathering relevant information is a tactic people use and rely on when they don’t have the experience to go off of.

How information Gap Theory Originated

This principle itself seems to have first shown up in the scientific community during the ‘60s, but it peaked in popularity in the ‘90s. Perhaps that spike can be attributed to George Loewenstein of Carnegie Mellon since he popularized the term itself in the studies he presented in the mid-‘90s

Ways It Plays Out In Marketing

A few ways to leverage this natural tendency for curiosity include:

  • Using provoking questions in headlines and placing the answer in the body content that follows.
  • Incorporate it in the meta descriptions for landing pages leading to your site from search.
  • Craft it into your email subject lines and preheader text.
An email subject line says "Do-nut miss out" and uses an emoji to incite your curiosity of what the long john limited train ride event entails.
An email subject line uses information gap theory to persuade users to click and learn more.

7. Temporal Landmarks & Temporal Discounting

To put it simply, temporal landmarks are frameworks we mark time between our old self and future self. These are moments that stand out to us in time such as the start of the week, a new day, the new year, birthdays, and anniversaries, to name a few examples.

We use these to inspire ourselves to plan and begin taking specific steps, such as goal setting in the new year or starting a new diet at the start of the week. We’re more likely to do these things in certain times we associate as a meaningful break between the past and future, than choosing a random day to start.

On the flip side, temporal discounting gets at the idea that we’d rather have the gratification of something now instead of waiting, even if waiting ends with us getting slightly more. For example, taking a $100 check today instead of waiting six months for a $150 check. This all shows our relationship with time can be quite complicated.

How Temporal Landmark Theory Originated

Inspired by the work of psychologist Theodule Ribot, Nucgaek Shum wrote a popular paper in the late ‘80s on “The Role of Temporal Landmarks in Autobiographical Memory Processes.” As for where temporal discounting comes into play, it’s not clear exactly who first coined the term, but it initially came out of behavioral economic studies.

Ways It Plays Out In Marketing

A few ways you can find inspiration to use temporal landmarks and discounting in your marketing include:

An email sent in January uses temporal landmarking of the new year to convey a timely message on 2023 marketing.
An email sent in January relies on the temporal landmark theory to tie its messaging into new year planning.

Need more help crafting the right messaging? Get support from an experienced content marketing team who can help you frame your message with the right copywriting psychology tactics.

Ever wondered if there’s merit to updating old blog posts for SEO instead of always focusing on new content? One of the most popular questions we hear from a review of our content calendars is “why are we doing a rewrite — do we need to do that?” (The short answer? Yes!) 

When it comes to your blog, new isn’t always better. Sometimes there’s value in refurbishing what you have.

That’s why we’re going to take a closer look at the top 5 benefits of rewriting blog content. And towards the end, you’ll find tips on how to update blog posts for SEO in a way that can help your performance in search.

1. It Can Boost the Performance Of Your On-Page Optimizations

If your blog was published several years ago, you likely have some new competition trying to rank for the same query. But with some research into keywords, you can assess what kind of keyword updates will help your content writing strategy.

Plus, since our language is always evolving you’ll be able to capitalize on new ways of speaking about a topic. That way you’re capturing trending terms in your industry.

Keywords aside, you can also look at re-organizing the internal links used in your blog. An up-to-date internal linking strategy is important since it creates a better journey for visitors navigating your site. Plus, you can include new, relevant pages that were created and those pages will also benefit from being linked to applicable blogs.

And last but not least, when you update a blog you have a fresh chance to look at the schema. That way you can make changes that will positively affect which queries the blog is showing for. (And make sure it isn’t showing in the wrong searches, which can frustrate users.)

2. It Creates A Positive UX (User Experience)

Old blogs can have a few problems, such as:

  • Broken links
  • Dense content (with no/few headings or images)
  • Poor display on mobile

But fortunately, when you go to update a blog there are some workarounds. To start, you can use this handy tool to find any broken links. And while you’re revising the writing, you can also look at doing more visually with the blog.

With the help of tools like Canva, Unsplash, and Pexels, you don’t need to be a designer to create infographics or pay for an expensive subscription to find stock images. Although, when possible it’s better to use in-house over stock imagery, since it lends a more authentic feel.

Either way, including multi-media content in SEO-optimized content can extend your reach. Using rich media like videos, infographics, etc., can help your blog get pulled into different types of search features.

Visuals aside, make sure you consider mobile visitors. Keep paragraphs extremely short (2-3 sentences) so they don’t appear as walls of text on someone’s device. Otherwise, you risk someone immediately leaving because of how difficult the blog is to read.

Ultimately incorporating these practices will help ensure that anyone finding your content has a better experience. Which can affect important digital marketing metrics, like reducing bounce rates or creating a higher pages per session.

If you want more ways to improve your site’s UX, read our blog on 7 easy UX improvements to make on your site.

3. It Can Boost Your Brand’s Credibility

In Netflix’s show “Inventing Anna” (based on a real story) there’s a moment where a journalist is discussing the effects of content and the internet. She tells her husband “People forget but people use Google… and Google never forgets.

And as a marketer, I couldn’t help but resonate with that line and commit it to memory. It’s easy to forget all the blogs published on your site once you have a lot of them — but Google doesn’t. 

This means that an old piece from several years can still pull into a search, even if some of the information is a bit dated. And that in turn can dilute your brand’s reputation as a credible expert.

A good blog content strategy will help boost your E.A.T. (expertise, authority, and trust) on different search engines. But old blogs with incorrect information can degrade that among users.

Any time you see new research released or notable consumer shifts, take note of older pieces that should be revisited. Make sure the content you have in them holds true to the current industry. 

It can definitely be difficult to keep tabs on your content library if you have a lot. So we recommend setting up a content index where you at minimum log details on the pieces you’ve created, keywords targeted, and publish dates. 

That will help you identify blogs that need rewriting. And further down we’ll also look at how you can use Google analytics to spot potential targets for updating as well.

A woman checks her phone.

4. It Can Increase Your Click-Through Rate in the SERPs

At the end of the day if two pieces are pulled into a search and look fairly similar, but one was published more recently — which one do you think users will pick?

In the SEO world, fresh content is a google ranking factor. Google (and other SERPs) will tend to show more recent results at the top of searches. Keep in mind that you can’t trick the system and just re-do the publish date on a blog to take advantage of this. 

Based on how search engines crawl your content, they’re also looking to see significant content updates paired with that date change. (Something we’ll discuss below in getting started updating blogs.)

5. It’s A Time-Saving Content Creation Tactic

If you’re in charge of any marketing efforts, you know that some seasons are busier than others. An added benefit of working blog updates to your blog publishing schedule is that they are typically faster to do than starting from scratch.

Where to Start: How to Update Old Blog Posts for SEO 

Now that you have an idea of the benefits of rewriting content, you may be curious how often should a blog post be updated. There’s certainly no hard or fast rule, but what we find works best is a blended approach.

For example, in a 6-month content calendar, you could work on 2 blog rewrites and 4 new blogs. That way you’re still creating truly fresh content, but you’re holding your business accountable to keep older pieces in good shape.

As you look to get started, here is some helpful advice to guide you.

Tips For Identifying Blogs To Update

The most successful way to create a content strategy that wins in the SERPs is to identify your topics based on data instead of gut decisions. So you’ll want to make sure that you have a content reporting system in place to track the performance of what you’re publishing.

Once everything is tracking properly, you can identify blog updates in a few different ways:

  • Find low-ranking queries on Google Search Console and see if there are opportunities.
  • Identify blogs with an extremely high bounce rate. (Above 90%, since blogs typically have bounce rates between 70-90%.)
  • Find blogs getting the top clicks from queries and spot-check titles to find ones you know are old but are still getting a lot of traffic.
A marketer reviews her reporting.

Steps For Updating Old Blog Posts for SEO

Whether you’re wondering how to republish a blog on WordPress or update one on a different CMS system (Shopify, Squarespace, etc.), here are some tips to keep in mind.

Step 1: Find the original blog and make sure that when you have content finalized, you update it directly in that post.

Step 2: Revisit your original primary keyword and do research. Is it still relevant or is there a new one with more opportunity?

Step 3: Re-write the content as you see fit. Keep the parts you think work well, but create new content wherever it’s needed. 

Step 4: Once it’s ready to post, go into your post and replace the old blog with your rewritten one. 

Step 5: Make sure to add an editor’s note at the bottom of the updated post to clarify. That way if someone finds your blog but sees comments on it from before the publish date, it doesn’t look suspicious. 

Eg., editor’s note: “This blog was originally published on April 25, 2019. It was updated on March 25, 2022.”

Step 6: Keep the URL as is if possible. If not, update it but make sure you have a redirect put in place, in case someone saved that old link and tries to access the piece.

Step 7: Adjust the blog snippet to ensure it accurately describes the updated blog when users find it in SERPs.

Step 8: Revise the publish date to reflect the date you’re pushing the rewritten blog live and publish the piece.

Looking to elevate your blog strategy to better compete in the SERPs? See how our content services can support your business by creating optimized content that helps you connect with your audience online.

Digital marketing is a must for any business, but it’s a crowded and competitive space. But with the right plan in place, you can carve out a space for your business and find a worthy ROI for your efforts.

If you’re not sure how to create a marketing strategy, the best way to start is to break apart your tactics into marketing campaign phases. The RICE marketing strategy model can help you accomplish this by sorting your work into 4 phases of marketing that can guide your decision-making. That way you can easily identify which areas are the most effective to focus resources on.

The 4 Phases of Marketing: What Is RICE?

Put simply, RICE stands for reach, interact, convert, and engage. RICE itself originates from Hubspot’s inbound marketing model and is a popular variation that many marketers have coined and adapted for use in recent years.

RiceGraphic min 1 jpg RICE: The 4 Phases of Marketing Strategy Crucial to Your Success

While these marketing funnel stages sound simple, there’s a lot of room for creativity in what tactics you use within each step. If you’re newer to digital marketing it’s common to start in the reach phase and move through the phases in chronological order. 

Why Does a Strategic Marketing Management Process Matter?

With careful execution in all the phases of this strategic marketing process, the goal is to see your marketing successfully repeat the RICE pattern with ease over time.

Or simply stated, you know what marketing works for you.

The ultimate goals of your marketing should be about more than just conversions. Your efforts need to work holistically to create a sustainable marketing model. When you achieve that, your marketing will efficiently and effectively support you to scale your business.
Finding the tactics that work for you in each of these 4 phases of marketing earns you more than a sale. You earn a supportive and engaged community of brand ambassadors along the way. (Word of mouth is never dead after all, even in digital marketing.)

Phase 1: Reaching Your Audience

You already know that building a business and waiting for people to find you isn’t enough. So it’s logical that the first phase of a strategic marketing process focuses on a foundational step – figuring out if and how you can reach the right audience. 

This stage is focused on being helpful and building your EAT (expertise, trust, and authority) online. It ensures you’re found in the right moments by the right target audience and leaves nothing to chance.

What Marketing Tactics are Used in the Reach Phase?

When it comes to digital marketing, here are the following tactics you need to have in place to solidify your reach:

What KPIs Should I Use in Reach?

It’s a well-known fact that internet marketing comes with a lot of metrics to review. Two of the key metrics we recommend focusing on to  assess if you’re successfully increasing your reach include:

  • Click-through rate
  • Traffic sessions driven from each tactic (social ads, PPC, organic search, etc.)

You may be tempted to look at increasing impressions as an indicator of success, but it’s a vanity metric to view cautiously. If your audience targeting is off at the start, you may have a wide reach but an extremely low click-through rate because you’re not aiming for the right people.

On the flip side, you may reduce your audience size and pull back your reach you have but find a better, more relevant audience in this phase. That’s the better group to pursue and hopefully push through your RICE strategy.

Phase 2: Interacting with Your Audience

The goal here is to make your business accessible. In the 4 phases of marketing, this is the stage where if you don’t have the right infrastructure in place, you risk losing your audience.

What Marketing Tactics are Used in the Interact Phase?

This is the point where good design and user experience are key. Tactics in this phase include:

What KPIs Should I Use in the Interact Phase?

During this marketing campaign phase, consider using the following in accordance with your campaign goal to measure success:

  • Goal completions (in Analytics it could be a quote submission or gated content download)
  • Email sign-ups
  • Social engagement rate (for ads and unpaid posting)
  • Pages per session during organic website visits (Do you meet the standard 2 pages a session or exceed that – below 2 indicates a problem)
  • Lead submissions (both from organic or paid marketing)

Again you’ll want to match marketing tactics to the appropriate metric. For example, looking at email bounce rates holds a very different meaning than looking at website bounce rates.

By this stage, you’re likely already doing SEO and content creation (part of the reach setup) to help with your organic marketing in search. So look at pages per session to see how visitors are interacting with your site. Also, consider soft goal completions like downloading an item or signing up for emails.

Whereas if you’re running PPC and paid social advertising, measure form submissions on that page or engagement rate and shares (on social) to name a few.

Tower blog iPad scaled RICE: The 4 Phases of Marketing Strategy Crucial to Your Success

Phase 3: Converting Your Audience

At last, comes the headline act everyone waits for — the conversion. But for marketers, we know that the time it takes between someone meeting your brand initially and converting can vary widely.

As a part of your marketing make sure you consider the sales funnel your business has built. It will ultimately affect your marketing strategy and how much time it takes to establish and repeat the 4 phases of marketing (RICE). 

Some factors that influence the length of time to conversion are the 4Ps (product, place, price, and promotion.) Times to convert on selling a home improvement product for 30,000 will look different from selling $10 books. 

Knowing the time it takes for your audience to decide will better help you make marketing decisions about where and how to reach and interact with them, to ultimately push them towards converting.

What Marketing Tactics are Used in the Convert Phase?

Some examples of marketing tactics include:

  • Advertising with limited/ exclusive offers
  • Marketing automation (to connect with visitors at the right moment)
  • Special landing pages with conversion copy
  • Hard calls-to-action (Eg. the ‘purchase now’ messaging)

 

What KPIs Should I Use in the Conversion Phase?

This is likely the simplest stage to measure. Here are some of the common performance indicators companies look at:

  • Amount of revenue acquired (does it meet your growth goal)
  • Total sales from a campaign
  • Number of SKUs sold

Phase 4: Engaging Your Audience

Did you know that roughly 65% of your business can come from existing customers?

While it’s tempting to consider marketing a success at the conversion and call it a day, what you do to engage your audience after the sale is what sets you apart. You’ll notice any successful strategic marketing management process accounts for this final step in the 4 phases of marketing.

You’ve set the stage in reaching and interacting with these customers that converted — now you want to make sure that if they (or a peer) are looking for a product or service, you come to mind again. But to stay helpful and relevant, you need to execute marketing tactics that engage people.

What Marketing Tactics are Used in the Engage Phase?

There will be some repeat tactics from earlier, but the primary difference is that your messaging through those outlets should be more focused on nurturing. Tactics we recommend include:

  • Email marketing and automation (follow-up surveys, updates, special messages)
  • Organic social media posts
  • Digital remarketing

What KPIs Should I Use in the Engage Phase?

As you reach this last step in RICE, it all boils down to this:

Tower blog iPhone scaled RICE: The 4 Phases of Marketing Strategy Crucial to Your Success

How to create a marketing strategy: Which Stage of RICE Are You In?

It’s easy to feel eager and want to skip ahead to the conversion stage, but as you work on assembling your marketing plan, audit your business through an unbiased lens. Ask yourself:

  • Am I reaching my desired audience in the right places?
  • Are people interacting with my business through the desired outlets?
  • Am I seeing the conversions I want from my digital marketing efforts (your website, social, PPC, etc.)
  • Am I seeing repeat business from those conversions?

If you’re getting interaction but not seeing conversions, you likely need to go back to the interact stage and do some foundational work. If you’re seeing conversions, but a lack of repeat business – then you need to work on the engagement phase. Or if you’re not even seeing interaction via your efforts, start with the reach phase and make sure you’re actually getting in front of the right people.

Need some help figuring out where to start with digital marketing? Contact our team for expert advice in crafting an effective B2B or B2C marketing plan to navigate the digital landscape.

Sitting in front of your computer, staring at Facebook ads manager and feeling daunted? You’re not alone. Figuring out how to write effective Facebook ad copy for your business is a daunting task for first-time creators. However, considering that the average person spends at least 1.72 hours each day on social media, it’s an advertising outlet worth pursuing. That’s why we’ve put together these tips on Facebook ad copywriting and included best practices so you understand how to make a good Facebook ad that’s effective and produces the ROI you’re looking for. 

The Effects Of Good Ads

Facebook advertising is the most effective way to ensure your brand actually reaches new audiences on the platform. A few years ago, Facebook changed algorithms for organic reach, prioritizing personal posts over business content. As a result, businesses posting organic content have very low visibility in the Facebook news feed.

However, taking advantage of paid ad campaigns or boosting your posts allows you to override that limitation and regain visibility in users’ news feeds. In a Facebook study done by Wordstream, they noticed that businesses with active ad campaigns saw a 77% increase in followers compared to businesses not running any advertising. 

Followers should not be the most important metric you use to gauge your Facebook advertising’s success. (Although, earning more followers does show you’re increasing brand awareness and it provides an opportunity to drive more new traffic to your website.)

You may find social campaigns can help you meet additional goals, such as growing your lead list and increasing sales, gaining more email subscribers, boosting phone calls, and more.

Successful Facebook Ads Strategy

If you’re just starting to do ad campaigns, it’s important to set realistic goals. Too often, businesses get ahead of themselves and expect leads or conversions the moment they begin social advertising. However, most successful Facebook ads have one thing in common — they are the result of time and experimentation.  

Facebook advertising moves through four stages, which are adequately summarized in a digital marketing strategy known as “R.I.C.E.”

A graphic showing the four stages of R.I.C.E : reach, interact, convert, and engage.

Initially, your ad campaigns are working to build your reach among new audiences. However, it may take several months (or campaigns) to achieve this. You need to spend time using trial and error testing to find what content your intended audience responds to best on Facebook. 

Once your reach is established, then you can move into the interacting phase. The goal of your advertising here is to persuade your audience to take action and learn more. You want to direct them to your website and make sure you have content they’ll want to explore.

After you see your ads are consistently drawing new audiences who spend time on your website, it’s time to convert them. Now you can start writing Facebook ad copy that converts and sells. You’ve built up your reach and the value of your content on Facebook, which in turn gives you social credibility that appeals to people ready to make a purchase decision.

Once you’re seeing your advertising lead to conversions, you’re then left with the responsibility to continue engaging audiences with your advertising. In this stage, you’re focusing on using your ads to create brand loyalty and continue offering value to customers to encourage repeat business.

The key takeaway here is that you first need to build social equity on Facebook before you can sell. Now that we’ve covered the strategic stages you can use to advance your Facebook ads, it’s time to look at how to write effective Facebook ad copy.

Getting Started: How To Write Effective Facebook Ad Copy

If you’re wondering how to write effective Facebook ad copy, it all starts by putting a framework into place. Successful Facebook ads usually employ the following practices.

1. Start With Audience Targeting

Know who you’re trying to talk to and don’t guess based on your gut. Instead, look at your audience demographics from your website’s tracking. Consider who your sales team is talking to. Research the data your business has to find out more about your audience. Ask yourself:

  • What demographic is visiting my website currently?
  • Does my desired demographic use Facebook?
  • What is their job title?
  • Which hobbies or topics interest them?
  • Where is their geographic location?

After you’ve found the data to answer these questions, you can use Facebook ads manager to build a target audience for your ad campaign. But it’s important to do this step first so that you can make sure you write ad copy tailored to your actual audience.

2. Write Short & Simple Content

 Some advertisements can break this rule, but at the beginning of your advertising campaign, you should write content to fit the character limits so your text isn’t cut off and users can see it all at once. Facebook ad character limits are:

A Tower Facebook ad example showing the pieces of an ad.

This is where good writing comes into play. Follow the K.I.S.S. (Keep It Simple, Smartie) principle. Write simply and use language your audience understands. Don’t use big words or try to impress them with industry jargon.  Think about what pain points trigger your audience emotionally, lead with that, and present your brand as the solution. The headline is a great place to hook them, the link description shows the solution, and the main ad copy is where you do your persuading. 

3. Always Choose A Call To Action (CTA) To Match Your Strategy

You probably already have a CTA in mind as you’re writing, but it’s worth devoting a section talking about this. Since you’re just beginning Facebook advertising, you’re still in the reach or interest phase, so one of your better CTA options is to encourage people to “Learn More.” As you move further along in your social media strategy, then you can begin experimenting with other CTAs. 

4. Make Sure Your Copy Matches Your Visual

If your ad campaign doesn’t look cohesive, it’s a huge turn-off for Facebook users. Social platforms are heavily visual and people have come to expect clear, high-quality images. If your photo is distorted, blurry, or too posed, you won’t see good engagement from your ad campaign.  Thankfully you don’t have to be a design expert to figure out how to optimize the visual part of your ad. Facebook provides straightforward visual guidelines about what looks optimal in an ad. Plus if you’re pulling stock images from a provider like Shutterstock or Adobe, you can feel confident they’ll be good quality for social.

Need Some Inspiration? As you begin to draft a campaign, here’s a compilation of some great Facebook ad copy examples to get you started. There’s also a great breakdown for each one detailing what they did right in the ad copy and the visuals used. And while we recommend starting with image-based ads when you’re new, eventually you’ll want to look into exploring other types of Facebook ads (video, carousel, etc.) to see what resonates with your audience. 

Measuring Your Facebook Ad Results

It’s easy to fall into basing your assessment around vanity metrics, such as likes or comments, but those aren’t the best criteria to base your conclusions on. The way you measure success depends on the goal of your ad campaign. However, here are some metrics to keep in mind as you start your advertising.

A phone shows social notifications popping up.

Ad Frequency

Ad frequency shows how many times Facebook users saw your ad. If you’re trying to increase brand awareness, you likely want your frequency to be around 3-4 times. 

However, if you’re at the stage where you’re trying to convert users, it’s better to keep that frequency number low. Otherwise, you risk annoying users with a very direct ad they don’t have an interest in.

Cost-Per-Click (CPC) or Cost-Per-Result (CPR)

Facebook either charges you per impression or per click, depending on which option you choose. If you’re just starting out, cost-per-click is a more budget-friendly option. 

Just don’t be startled, as your CPC or CPR may initially be high. One way to gauge your ad’s success is if that dollar amount starts decreasing over its run time. Generally, you want your Facebook ad’s click-through rate to be $2 or under. If it’s not, you’ll want to try adjusting your campaign’s targeting, copy, or run time, depending on what you think is driving the high cost.

Reach & Results

When you’re starting social ads, this metric can show you how many different people are seeing your ad. Initially, you want to see a large reach to raise brand awareness. 

Over time, the goal is to eliminate any waste in your reach, such as people in the wrong location seeing your ads or demographics that aren’t a good fit. From there, you want to see your number of results increase compared to your previous campaigns. 

Your results will be different depending on what Facebook objective you use while setting up your ad. In the beginning stage of R.I.C.E., the traffic objective works well to see how many new users are visiting your website. 

Over time, you’ll also want to branch out from the metrics above. Always make sure you’re measuring the metrics that best indicate success according to the goal of your ad, which could be anything from brand awareness to webinar signups.

Create A Holistic Social Media Strategy

Above all else, make sure that your Facebook advertising fits into your goals for social media marketing, especially if you’re active on other platforms. It’s important to make sure your brand is consistent across all platforms.

Plus, you want to make sure your marketing efforts are achieving your business goals. Check out this blog for advice on how you can create your own social media strategy from scratch.

Still having trouble getting started with Facebook advertising? Talk with our team of social media experts to learn more about how to write effective Facebook ad copy and run effective campaigns.

If you’ve been asking yourself whether your B2B business should have an account on Pinterest, the truth is there is no clear cut answer. It all depends.

Pinterest was the fourth most used platform at the end of 2019 so there’s clearly a huge audience to reach through marketing. It’s also worth noting that:

There’s a lot of potential on this platform, but don’t rush to create a business account just yet. Start with research to gauge if you have any target audiences on the platform.

Navigating Pinterest marketing in regards to your business can be overwhelming, especially if you haven’t spent much time on it. Doing B2B marketing on Pinterest is definitely valuable for some businesses, but for others, it’s not an effective choice.

This blog will explore what a strong Pinterest marketing strategy looks like and show examples of successful B2B companies using Pinterest effectively. We’ll also provide you with a free, Pinterest SWOT resource that can help you start figuring out if and how you can leverage Pinterest to grow your business.

B2B Pinterest Marketing Strategy

Content is your business’ currency on any social media platform. Before you even start B2B marketing on Pinterest, you need to first make sure you have high-quality content. This is what makes your target audience want to follow and interact with you.

Why is this step important? Some people may use Pinterest to follow friends, but most use Pinterest to find the information they’re interested in. And that information can be anything returned from their search, from sponsored ads to organic pins promoting blogs, videos, and other content. Your audience’s search behavior is the key to your success on Pinterest.

You can’t reap the benefits of Pinterest marketing if you’re only ever pinning content made by others. Make something of your own that’s also worth sharing.

Organic Vs. Paid Distribution on Pinterest

After you have your content resources, it’s time to strategize how social media accounts, like Pinterest, can be used as a content marketing distribution channel. Pinterest B2B marketing is most effective with a plan that uses both organic (aka unpaid) and paid posting. Both are valuable methods for growing your followers and reaching new potential customers.

A woman browses Pinterest pins on her iPad.

Organic Pinterest Pins

Anyone creating a pin on Pinterest, including B2B companies, should first read through Pinterest’s guide to creating great pins. It’s full of great tips to help you understand how you can choose or create the best images for your pins. It also has tips for optimizing your text, incorporating your logo, and branding your posts. Pinterest also has extensive resources to help you learn the ins and outs of creating boards, pinning, and more on its platform. Like any social media account, your organic posting will get very little engagement in the beginning. Don’t be discouraged though, as with time and a willingness to experiment you will learn what tactics work to increase your followers.

Organic Pins & Search Engine Optimization

One way you can help your organic pins is to incorporate an SEO keyword strategy in the pin that you are writing directly on Pinterest or even on your account page. You don’t need to have any fancy SEO tools to do so (although they do make it easier). Start by searching to find keywords related to your B2B business, industry, or product. See what competitors are using in their pins if possible, and look at what Pinterest is suggesting in its search bar as you start typing. From there, gather a list and decide what phrases you want to use. Doing this makes your unpaid pins easier to find through search on the platform.

Paid Pinterest Pins

Once you’ve created an organic posting plan, it’s essential that you also set aside money and make use of paid advertising on Pinterest. By the end of 2019, Pinterest recorded having 320 million active users monthly, with 58% of those users saying they used it to make shopping decisions. The problem is that with algorithms and other factors, it’s difficult to target the users you want to reach solely by posting unpaid content. But with paid ads on Pinterest, you can expand your visibility much more quickly. By paying to boost a pin, you can choose specific targeting in regards to location, gender, age, interests, languages, keywords, and more. Because of that, your content is more likely to reach people who are interested in it. And one of the awesome benefits of Pinterest marketing is that users can save your paid pin just like they can save a regular pin. This is a great way to see what content your audience is finding valuable. Best of all, long after your paid post ends, the people who saved it can still go back and reference it. This gives your advertising a longer lifespan than it has on other popular platforms.

So, Does Pinterest Work for B2B Businesses?

The answer is both yes and no. The key to making Pinterest work for B2B marketing is to do your research and curate content to align with the data.
Find out what audiences are on Pinterest and how they intersect with your customer demographics. Then figure out what angle you need to take to interest those audiences and engage with them on Pinterest. Building that relationship, brand awareness, and authoritative voice is what can give you an advantage when they’re ready to buy.

There are plenty of blogs on best practices for creating a Pinterest business account and managing it. But when it comes to B2B marketing on Pinterest, it’s more valuable to look at real-life examples of companies who are and aren’t doing it successfully. That way if you decide to get on Pinterest, you have examples of strategies that are actually working for other B2B groups.

A marketer plans out his social plan on paper at his desk.

Examples of Poor Pinterest B2B Marketing

When it comes to finding B2B Pinterest examples of companies who aren’t successful, it’s actually quite difficult. Part of it is that no one wants to talk about when Pinterest marketing isn’t effective. The other issue is that their account is doing so poorly it’s hard to find through search. However, there are some valuable lessons that can be learned from studying their profiles and content. Below are two B2B companies that definitely have the potential to increase their business through Pinterest marketing, but currently aren’t doing a stellar job. I’ll dive into some main takeaways below for each, but check out the link to their accounts and have a look for yourself.

HubSpot Creative’s Pinterest

HubSpot is recognized as a leader in marketing, sales, and customer service software, so you may be surprised to see they’re on Pinterest. But a segment of their business, HubSpot Creative, actually has an account geared towards people interested in marketing and design. This should be a great fit given the visual, creative nature of Pinterest. The problem? They only have around 400+ followers. And for a company with such high brand recognition in its field, that’s not enough to make an impact. Let’s break down their account. What did they do well?

  • They create well-organized topic boards.
  • Their account uses high-quality images.
  • All pins are clearly and consistently branded.

Where do they struggle?

  • Their only in-house content is team updates.
  • Some of the content is great to view but offers nothing beyond the image.
  • The account leads to a Tumblr page instead of their main website, creating a credibility issue.

Staples NAD’s Pinterest

You also might be surprised to learn that Staples has an account geared towards its B2B customers. And while it’s not a bad account, it’s not performing like a competitor (Office Depot) that I’ll cover below. The account only has 64 monthly views, and after gauging their competition, that’s a low number for their level of name recognition. What did they do well?

  • Their account is verified, adding to its credibility.
  • Pins are being used to distribute their online Work Life Magazine.
  • Imagery is branded, attractive, and good quality.

Where do they struggle?

  • They only have one board with a handful of pins.
  • Pins are only their content, while it’s best to have a mix of your pins and external content.
  • They lack diverse content, as it’s all online articles.

There are some recurring lessons from both of these examples. Pitfalls you should avoid for B2B marketing on Pinterest include:

  • Only pinning your own content
  • Not having your own content
  • Not having enough boards
  • Not establishing your credibility either by verifying your account or linking to the right website

Examples of Successful B2B Companies on Pinterest

Starting to ask yourself again if effective Pinterest B2B marketing is actually possible? While we showed where it can fail above — the answer is still YES!
Below are two B2B companies doing a killer job – and some honorable mentions that didn’t make this list, including FireRock’s Pinterest and Survey Monkey’s Pinterest. If you have some free time, it’s worth studying their accounts to see how both are leveraging this platform well.

Office Depot’s Pinterest

So above we saw a competitor, Staples NAD, engaging around 60+ views monthly. However, Office Depot is tapping into 7 million monthly views. Businesses are familiar with both suppliers and both are well-recognized brands. And they’d be engaging similar audiences on Pinterest. So why is Office Depot doing so much better?

Here are some factors playing in their success:

  • Their account is verified, making it more credible.
  • Written content makes use of SEO keywords and hashtags so it can perform well in search.
  • The pins and content target Pinterest’s main audience demographic – women! (The majority of Pinterest users are women.)
  • Branding on their images is very well-done.
  • They mix up the use of images and short, eye-catching videos.
  • Their content includes blogs, videos, and product spotlights, all tastefully done and diverse.

It’s exciting to see how they’ve embraced the platform and earned a great ROI as a result. They’re actively engaging millions of users every month. It’s easy to think that pens and office supplies aren’t exciting and therefore they can’t get away with B2B marketing on Pinterest — but Office Depot is doing it.

Ultimately, they realized the opportunity on Pinterest and angled their approach accordingly. They pivoted from just “selling businesses supplies” to designing a narrative. Their popular messaging includes designing your dream office and creating a picture-perfect business space to work in, which they subtly suggest starts with their supplies.

IBM’s Pinterest

So maybe you think office supplies are fun, and it makes sense to you that they can market on Pinterest. But business technology giant IBM is doing it, too. Their account has over 129,500 views monthly. So how is this B2B company performing so well?

Here are a few details worth calling attention to:

  • Their account is verified, giving it that sense of credibility.
  • They have diverse boards with different targeted interests like cooking, geeky tech gifts, tech in sports, tech in fashion, and much more.
  • They do a great job creating a lot of women-focused content to tap into that specific audience. (Over 5,000 users follow their women in tech board.)
  • The content is diverse, including blogs, old IBM photos, infographics, and cross-promoting other people’s content.
  • All branding is clear and consistent.

What’s interesting here is just how good IBM is at targeting not just their audience, but who they think is on Pinterest that could potentially be their B2B client. They target tech people who love history using iconic IBM photos. They target a niche community interested in fun technology incorporated in gifts, sports, and fashion. And their targeting of professional women is also a smart move.

Encouraging women in STEM fields is a social push — but IBM has recognized it’s also a rising audience. This group is highly active on social media, so IBM has curated content around that topic. This is a smart move because it will tap into women in the field now, and the next generation of women in tech who are vocal online.

A neon sign that says do something great.

The Advantages of Pinterest Over Facebook or Instagram

It’s a no brainer for businesses to be active on Facebook, Instagram, or Twitter. But when it comes to Pinterest, it’s often a question mark for B2B companies. Here’s an overview of Pinterest user facts to persuade you that it holds value:

  • The majority of Pinterest users are between ages 30 – 49.
  • Around ⅓ of users admitted to using Pinterest to follow brands.
  • About 6 out of 10 Millennials use it specifically to discover products.
  • Only 28% of marketers worldwide use it for marketing.

As millennials in the workforce are aging, they’re gaining more responsibility, including purchasing power within their job. It’s interesting to note that they are the majority of Pinterest users and that many of them will use it for product discovery. And, we know from data that users on Pinterest are more willing to buy products compared to users of other social media platforms. That paired with the fact that only around a quarter of marketers use the platform shows a HUGE opportunity. If you find that your B2B company’s products or services can align with audiences on Pinterest, it opens the window to reach audiences that aren’t inundated with marketing. The key is taking advantage of organic and paid posts, while also figuring out the best way to present content. Native advertising is certainly a part of how B2B companies find success on the platform.

How B2B Marketing on Pinterest Can Grow Your Business

Now that you’ve seen the good and the bad, it’s time to figure out if Pinterest can actually grow your business. We’ve put together a Pinterest SWOT exercise you can use to ask some key questions to lead you to either create an account or disregard the platform.

Mountain the clouds

Download & Print the Pinterest SWOT Template

It’s possible to use B2B marketing on Pinterest to grow your business, but you need to make sure it fits into your social media plan. And if you don’t have one, then it’s wise to start first by creating a social media strategy for your business.

At the end of the day, your success on Pinterest will be contingent on your willingness to put time into creating and sharing good content, analyzing data, and being flexible enough to adjust your strategy to find what tactics work.

Feel like you still need help getting started on Pinterest? Looking to improve your presence on your social media accounts? Learn how our team can help bring you better engagement online through our social media services.