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Budgeting in any industry can be overwhelming, let alone if you’re putting together a non-profit marketing budget. It can start to feel like everything is a priority as you sit down to plan. At the same time, it’s important to go into a new fiscal year being mindful of your spend. As you sit down to plan your overall finances for the year, setting up a non-profit marketing budget is key to achieving the goals and initiatives you’re working towards.

Establishing budgeting goals and marketing objectives doesn’t have to be a daunting task either. When executed properly, they can help you make objective decisions and lay down steps for future success. Below we’ll cover the importance of a marketing budget for your non-profit, tips for getting started, and ideas for managing your budget throughout your fiscal year.

Why Is A Non-Profit Marketing Budget Important?

So why exactly is a budget important for a non-profit institution specifically when it comes to your marketing? From a high-level view, it’s key to pre-planning your marketing initiatives and making sure you have the right resources behind them.

If you’re curious what the average marketing budget non-profits have in place is, research shows the general rule is roughly between 5-15% of your operating budget. However, one surprising study found that almost 20% of non-profits had no firm budget at all and simply played it by ear month to month. 

As a non-profit group, you likely put a lot of energy into impact initiatives like fundraising, donor relations, or event planning. But at the end of the day, marketing is an important piece to all of those activities. 

By establishing budgeting goals up front, it’s a lot easier to advocate for the day-to-day support you’ll need before you’re in the midst of marketing work. Plus, when it comes time to review the year with your board, it makes reporting on your marketing strategy’s ROI much easier to track.

4 Best Practices When Creating a Budget for Non-Profits

It’s best to start establishing your non-profit marketing budget roughly 2 ½ to 3 months ahead of your new fiscal year. This gives you and your team enough time to pull together different components. The average marketing budget for non-profits will need to account for cash flow, programs, advertising, and more. If you’re not sure where to begin, here are some great non-profit budgeting tools from the National Council of Nonprofits

Starting early will give you enough time to set up deadlines for internal and board approvals so you’re ready to get started when the fiscal year begins. Plus, it allows you to engage any outside vendors or marketing agencies that can offer extra support outside of your team’s scope. Here are the best practices that can be helpful as you’re putting it all together.

1. Set Your Strategy

To start, you’ll need to have an idea of the overarching objectives of your organization for the year. Marketing for brand awareness is great, but it’s not the only way you can use marketing to make a difference. Your marketing choices should be flexible enough to offer support in a variety of ways to different impact initiatives.

For example, marketing efforts to help raise a specific amount of donations vs. hosting a campaign to engage current volunteers would look very different. Pick those top non-profit-wide initiatives and then dig into how marketing will play a role in achieving them.

2. Determine Your Marketing Goals

Next, it’s time to look at marketing goals that will support those overall efforts you’ve identified in the first step. These should be clear and measurable. Some typical marketing goals non-profits set can include:

  • Quotas (for your events, email marketing list, social media, etc.)
  • Performance-based benchmarks
  • Boosting Leads
  • Increased donations or support
  • Driving qualified website traffic

As an example of how it all fits, consider a non-profit with an objective to find new volunteers. If there’s a sign-up area on the website, a great marketing goal could be to drive more qualified website traffic to the page. 

Increasing site traffic with visitors who have similar interests will give the organization greater visibility and help boost those volunteer numbers over time. Plus, as your site traffic grows over time, you’re likely to build your expertise, authority, and trust. This means you’ll perform better in search algorithms as well. Once goals like this (driving more traffic) are established, it’s time to consider the day-to-day marketing actions you can take to reach them.

3. Pick Your Tactics & Think One Step Ahead

Carrying on with the analogy above, if your marketing goal is to drive more traffic your tactics may include investing in a PPC campaign or focusing on a content marketing strategy. These are the efforts that will help you work towards those goals.

Identifying which tactics you’ll use and the costs associated with them will help you create those important estimates for your budget. And while you’re planning out your tactics, make sure that you’re including a good mix of both traditional and digital marketing efforts.

Some traditional marketing tactics to consider are: 

  • Print advertising
  • Direct mail campaigns
  • Radio messaging
  • Billboard messaging

And some effective digital marketing tactics you can pair with these include:

  • Social media advertising
  • Internet radio messaging
  • PPC / display advertising
  • Organic internet marketing
  • Website redesign or hosting and management updates

From there, decide how to allocate your budget, keeping those main goals in mind as well as any spending requirements. (For example, there may be minimum spend amounts needed to do advertising via radio or social media.)

If your non-profit marketing budget also needs to cover events, consider setting up buckets per event. You can include budgeting to cover each event’s postage, signage, security, rental fees, printing, design, and more. That way those hidden costs won’t be unaccounted for in your budget.

As an extra safety net, consider also setting up a miscellaneous fund so you can plan for the unexpected and field any last-second requests. This can also come in handy for items with larger costs like photography, videography, or traditional media placements like TV and radio.

Once you’ve settled on which tactics are most important to reaching your marketing goals, you can start to craft your best marketing budget

Two teammates work together to develop their non-profit marketing budget and marketing strategy.

4. Communicate with Your Non-Profit Team

Marketing for a non-profit typically has to cover a wide range of mission pillars. Your team will have a role in event planning, execution, follow-up, and plenty else that falls on your plate. The key here is to have your action steps planned ahead so you have enough resources to cover all these demands.

While putting together your budget, there may be necessary tactics that require clear communication to the board or fall outside the scope of your team. For example, redesigning your website to improve your branding might be a necessary tactic, but it is challenging if you don’t have the right dev and design support internally. Additionally, it will likely require cooperation from the profit’s top stakeholders.

As you start to present your marketing budget, communicate what’s needed for your marketing tactics to be successful and also advocate for the resources your team will need to accomplish them. Uniting expectations at the start will make the months ahead easier to navigate.

Managing Your Costs Throughout the Fiscal Year

Once your budget is in place the next hardest part can be sticking to it and managing it throughout the year. Here are some of our recommendations that can help, especially if you’re trying to maximize your dollars throughout the fiscal year.

Tap into Your Volunteer Network

It’s easy to think within the confines of what your team can do, but don’t forget there’s an entire community behind you that believes in your cause! Consider ways that organizations, volunteers, or other partners you have exposure to can help open the doors for growth and help you carry out marketing goals in a cost-effective manner.

Volunteers support their local non-profit by spending time packing and organizing boxes.

Look for Trade or Pro-Bono Relationships

Be vigilant for any opportunities to create a mutually beneficial relationship that also helps you stay on budget. This could include:

  • Trading venue fees for sponsorship highlights on event materials.
  • Trading a free, mission-driven in-office lunch and learn for event volunteers.
  • Trading board membership dues and seat for marketing support.

Don’t Just Think in the Present

And last but most important, don’t just stay in the moment with your marketing. Always keep an eye a month or two ahead, while evaluating the past months, to make any marketing budget adjustments and stay on track. 

It can be a slippery slope if your non-profit staff gets bogged down in fundraising or focuses on the event happening right now, with no preparation for what lies ahead. Doing this can potentially pinch planning for your next major impact initiative and steal away from its future success.

How An Agency Can Make The Most of Your Money

As you begin establishing budgeting goals and drawing conclusions for your marketing budget, remember that you are not alone. If you’re finding that there are certain marketing goals that fall outside what your team can support or are trying to navigate creating a well-rounded marketing plan, having an outside perspective can help.

You may find that working with an agency can generate creative ideas for expanding your mission awareness into new markets at a reasonable cost. Consolidating your outsourced support to one vendor instead of multiple can save money in the long run and provide a more cohesive support system when it comes to marketing execution and branding. 

Plus, the experience of an agency can go a long way when budgeting for marketing pieces you’re unfamiliar with. Their expertise can help you determine the best spend of your money for each marketing bucket so that your dollars make the best impact possible.

Looking for more advice on creating a non-profit marketing budget? Listen to our podcast for more great budgeting advice or reach out to our team to hear input from experienced non-profit marketing professionals.

This blog was updated March 2017.

Who loves stats??? I love stats! And there is no topic with more abundant stats than the impact of videos on potential customers. Here’s data-driven confirmation showing why you need to start exploring the different elements of video in your content marketing strategy:

  • 87% of online marketers use video content
  • 90% of users say product videos are helpful in the decision process
  • 1/3 of all online activity is spent watching video
  • 80% of users recall a video they viewed in the past 30 days
  • 22% of small businesses plan to post a video in the next 12 months

Making the decision to create video content opens you up to a lot of avenues so we’re recommending five elements of video that you should include in your video content strategy.

recording video on a iPhone, DIY videos, elements of videos

1. Mini Videos

Until recently, Vine was the king of mini videos, with its looping 6-second videos that were perfect for social media consumption. Now the king is dead, but that’s fine. There are plenty of ways to add a video to your social content strategy without Vine. The newest way to get quick videos into your social feeds is with the use of Boomerang. If you’re not familiar with Boomerang, it’s part hyper-lapse, part GIF, and lots of fun! With the use of the Boomerang app and the click of a button, you can create a 1-second looping video that can have a big impact. Even in such a quick burst, using Boomerang video you have the opportunity to:

  • highlight a product feature
  • show off your personality
  • tease something new

2. DIY Videos

Some companies may be reluctant to get started with video content because they mistakenly think they need big budgets and professional resources to create a successful video. That’s not necessarily the case. So grab your iPhone and don’t be afraid to get a little down and dirty. Even though a DIY video is meant to have a grassroots feel you still want to take care to create a quality product, so take the necessary steps to stabilize your phone with a tripod, use proper lighting, and ensure good sound quality. Use DIY video production to create:

  • a tips or advice video series
  • instructional or how-to videos
  • a “day in the life” video

3. Splashy Production Videos

While we advocate for giving DIY video a try, we also realize that there are circumstances when you’ll need the services of a professional videographer and big-time production value. Hiring a videographer will give you a more polished end product because he or she will expertly fine-tune all aspects of the production process, including lighting, sound quality, framing, and editing. Add a budget line item for professional video production when you want to create:

  • product launch videos
  • branding videos
  • company culture videos

4. Animated Videos

Animated videos may be the trickiest addition to our elements of video list, as it not only requires professional video production but also a talented illustrator. That being said animated videos can play a special role in your content marketing strategy and have been given the nickname “explainer animation.” Animation’s strength is that it can break down complex information and present it in a format that simply and visually presents information to the viewer. Here are a few examples of explainer animation videos that consistently top the “best of” lists:

5. User-Generated Videos

Some brands have uncovered the secret of creating loads of video content – letting their customers do the work for them! User-generated content (UGC) is a photo, a tweet, or in this case, a video that features a user or fan promoting a product or brand, instead of the brand promoting itself. User-generated content is a fantastic tool to address the trend that consumers, especially those in the millennial demographic, trust personal recommendations and endorsements over traditional advertising messages. Use these examples of successful user-generated videos to inspire your own UGC campaign:

Are you ready to put these elements of video to work in your content marketing strategy?

Clients often ask us, “How can we measure our website performance? Furthermore, how can we learn more about our customers wants and needs to ensure they become repeat visitors?

While there are many tools on the market that measure performance, if you want a tool with robust statistics and comprehensive data [for FREE, we might add] our go-to suggestion is always Google Analytics.

The major pro of Google Analytics? There is limitless information you can learn about your website and your users. The con? It can be immensely overwhelming for beginners taking the plunge. Not to fear! We have compiled the following list of Google Analytics Beginner must-knows to help ease the transition between novice and expert.

1. The Initial Set-Up

  • Installing the Tracking Code: This is the very first step to setting-up your Google Analytics. Tracking code, called a snippet, that is unique to your website domain acts as the gateway between your customer’s behaviors and you. The code allows you to track where your customers are coming from, what page they landed on first, what links were clicked, how long they were on the site, what they read, what they bought, and so much more. If you have a developer or IT, they should be able to insert this code in less than 5 minutes.
    • Be aware that you tracking code can be customized! Google Analytics lets you customize your unique tracking code to be able to measure how your customers interact with your website. For example, you can track email campaigns, banner ad clicks, coupon codes – the list goes on.
  • Creating Different Views: Setting up multiple views is important to obtain a more accurate depiction of your website data. There’s no right or wrong way to set up your Google Analytics, but at Tower, we set ours up with 3 views:
  1. Unfiltered View: This view tracks all traffic from all domains that flow through the site
  2. Master View: This view tracks all website data but pulls out domains that may skew true traffic data (like your employee’s computer domains).
  3. Test View: A view that we are able to test different trackings & codes before pushing to live analytics
  • Setting Up Goals: Set goals in the Admin menu that are specific to your website and what you’d like to achieve using the goal categories provided. You can set goals for items such as average purchase amount, email sign-up, time on site, etc. You can even give goals a monetary value so you can see how a conversion translates into dollars.

2. Understanding Reports

Google Analytics offers a variety of reports for you to view and glean information from. It is important, as a Google Analytics Beginner, that you understand the functionality of these reports and how they best can be used to strategize & analyze marketing efforts. Here are the four basic reports in Google Analytics:

  • Dashboard View: Your dashboard is one-and-done report that shows you an overall perspective of your website traffic and user behavior. The dashboard view is the “big picture” that also allows for managers and marketers alike to see key success factors.
  • Conversion Reports: Also considered eCommerce reports, conversion reports tell the story of a sale, form submission or event sign-up from beginning to end.
  • Content & Behavior Reports: Content & behavior reports dive into a user’s brain and help marketeers understand: 1) How a user interacts with a piece of content and 2) Whether that content is performing well based on A, B, and C factors (like bounce rate, amount of time on page, exit percentage, etc.). Content & behavior reports and incredibly useful when A/B testing new types of content or if you’re trying to understand how a user might flow through your site and through your sales funnel.
  • Sources Report: Looking to see where traffic comes from helps marketers better understand the strengths and weaknesses of their overall strategy & team efforts. A Source Report shows you whether your organic SEO efforts are paying off with a gradual increase month-to-month or if your social media traffic is drastically down in comparison to the same time period last year.
  • Technology Report: We all know that mobile comprises 60% of all web traffic, but for certain industries, this can shift. Learn more about what devices your users are using to interact with your site to form strategies around remote design and types of content in the future.
  • Customized Reports: With Google Analytics, you can create a variety of custom reports that best suit the needs and goals of your company. For example: keyword analysis report, hours & days report, browser acquisition report or a page timing report.

3. Knowing What to Look For

Google Analytics can be mind-boggling. There are numbers and data and graphs all over the screen; where to concentrate on first? Before you start digging into the data, first consider what your most important objectives are. Traffic increases? Greater user engagement? Broader source of leads? These goals will drive future analysis. For Google Analytics Beginners just getting acquainted with the system, it’s better to break the interface down to specific parts (because looking holistically can sometimes be misleading). These three areas are good to start:

  1. Landing Page Stats: This may include bounce rates, time on page, user drop-off, engagement with certain links and/or forms. Your landing pages can give a lot of information on how a user interacts with your site, especially landing pages that are house conversions. Look at the landing pages that you are trying to drive the greatest amount of traffic to and start familiarizing yourself with what each statistic does, and does not, mean.
  2. Traffic Sources: By viewing your traffic sources, as mentioned above, you can see where most of your traffic is generating from and what cylinders to fire and what others to keep on idle.
  3. Demographics: If you have a brick-and-mortar store, one of the first things you will do is analyze your customer base. It’s no different digitally. Understanding first and foremost what demographic of people are coming to your site helps you create web copy, strategize on how a person would use your site and how to approach a sale.

4. Our Favorites

At Tower, we use Google Analytics day in and day out. Our team is filled with Google Analytics nerds (and we better be as Google Partners). Here are our team’s Google Analytics Awards, including reports and tools, we think you should know about:

Most Useful: Traffic Channels

Most Fun: Behavior Flow

Least Likely To Be Accurate: Bounce Rates

Most Thorough: Landing Page Analysis (it’s a rabbit hole of information)

Most Underrated: Campaigns

Most Overrated: Referrals

Un-Sung Hero: Social Reports

Favorite Overall: Conversions

Do you have more questions about Google Analytics? Have nominations for our Google Analytics Awards? Unsure where to start?